Customer Service Administrator
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Customer Service and Project Assistant
Want to work in a successful growing business that focuses on its people?
Interested in a demanding and rewarding role that has variety and gives you a chance to develop yourself and have the opportunity to grow your career further?
Want to be in a position that makes a difference?
If so, this could be the opportunity for you, and we would like to hear from you.
The Role
Working within a tight-knit team in the areas of Customer Service and Project teams. Key attributes include a desire to learn, a willingness to act on initiative, being proactive, and being a strong team player. These roles will interface with external customers, so strong interpersonal skills are a must, and in this fast-moving environment a keenness to problem solve and improve processes will be welcome.
About us
Based in Aldridge, Farcroft Restorations is a well-renowned and respected Operator within the Renovation Sector. We are a family-run business that aims to offer clients complete restoration and conservation services, from stonemasonry, woodworking, and plastering, to fine art, furnishings, and collectibles. We have wide-ranging expertise within our team that allows us to bring much-loved buildings, prized interiors, and cherished possessions back to their best. We, like our Employees, are proud of the difference we make.
Benefits
In addition to a competitive salary, indicative of our employee focussed culture, ongoing training and development to help you develop your career are readily available.
Interested?
We would love to speak with you about this exciting opportunity.
Job Types: Full-time, Permanent
Salary: £22,000.00-£25,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Walsall: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General Repair & Maintenance
Based on transatlantic hiring benchmarks for Customer Service Administrator roles across Farcroft Group's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General Repair & Maintenance.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £22,000 - £25,000 bracket, including retirement vesting and health parity.
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