Head of Operations
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Position Overview & Specifications
Head of Operations
‘This role is directly related to the operational performance of the company. It involves managing the personnel within the restoration studios, warehouse and logistics and ensuring targets are met whilst quality standards are maintained at the highest level’
Duties:
- To manage the team HR requirements for the restoration team (qty 6), logistics team (qty 4) and warehouse team (qty 3)
- Making proactive decisions and suggestions related to operational proceedures which enable better workflow and output
- Work within set targets looking to meet and exceed given turnover
- Research and development with products and equipment to improve the performance of the company
- General upkeep of the production workshop, warehouse and logistics vehicles - keeping areas tidy
- Take responsibility for upkeep of health and safety records and requirements for the teams
- Timely reporting on departmental performance
- Performance management of individuals to ensure every team member is successful in their role
Key Attributes;
- Preparedness to work individually or as part of the team to achieve targets and problem-solve
- Willingness to take responsibility for performance of department whether positive or negative
- Able to take on demands and constructively work through increased pressure
- Ability to maintain a positive attitude even during busy periods
- Motivate and encourage team members within their given job role
Job Types: Full-time, Permanent
Salary: £40,000.00-£45,000.00 per year
Benefits:
- Company car
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Licence/Certification:
- Driving Licence (required)
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General Repair & Maintenance
Based on transatlantic hiring benchmarks for Head of Operations roles across Farcroft Group's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General Repair & Maintenance.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £40,000 - £45,000 bracket, including retirement vesting and health parity.
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