Repairs Administration Officer - Full Time
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Position Overview & Specifications
About The Role
Fareham Housing are looking for a Repairs Administration Officer to join their Building Repairs and Maintenance service.
You will be dealing with a wide variety of customer queries over the phone and in writing in relation to Council Housing and Corporate Building Repairs. Through talking to customers you will enable the right repair to be carried out by the allocated Tradesperson.
You will also carry out a range of administrative duties, providing support across the department.
About You
You must have a customer orientated approach and experience of working in a busy customer focussed environment. You will need excellent communication and office administration skills as well as proficiency in a variety of ICT packages and systems.
You will need to be flexible and able to adapt to changing work requirements whilst remaining calm, polite, positive and cheerful.
About Us
We aim to attract, develop and retain the very best people to carry out the work required. In return, you would be joining a well managed Council. We offer a great pension scheme, authorised parking, flexible working and a car lease scheme to name a few of the benefits of working for us. We take pride in receiving feedback from others who say we are a friendly and professional organisation. Closing Date: 28 June 2023Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Regional Agencies
Based on transatlantic hiring benchmarks for Repairs Administration Officer - Full Time roles across Fareham Borough Council's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Regional Agencies.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £24,054 - £27,344 bracket, including retirement vesting and health parity.
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