account representative
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Position Overview & Specifications
ACCOUNTS ASSISTANT
The description
We’re looking for an ambitious and detail driven Accountants Assistant to join us at an exciting time in our journey, within both the Finance Team and the business. You will have the opportunity to put your own stamp on this role, and help us to improve our current processes.
We’re a talented, dynamic team who do a lot to forge a sense of togetherness with regular social events that have ranged from paintball to karaoke! There’s a friendship that runs through our group that makes working together pleasurable and our office a fun place to be.
We offer a competitive salary, plus excellent opportunities for professional development and a generous benefits package.
What the job involves
● Supporting Direct and Key accounts by prioritising workloads to help fulfil deadlines for both direct and key accounts
● Preparing samples to leave on time – following up with all tracking details, and delivery status’s to whom required samples to be sent
● Notifying Direct and Key account Managers upon completion of tasks
● Providing support for Key account customers such as Costco, Wayfair, Argos
● Stationery/Office administration, including providing stationery on a regular basis and overseeing the ink/toner level in all equipment ensuring that we have enough stock to be able to replace
● Ensure that paper supplies are sufficient at all times – receiving quotes / special offers and allocating where might be best suitable to purchase
● Source other office supplies at requested – finding the best quotes
● Outgoing Royal Mail post
● TNT – international shipments for Export department
● Sales Direct Dispatch (DD), including management of customer DD activities, Ensuring status updates are sent on time, tracking of order through to invoice of each order, understanding full process for each client
● Chasing of debtors on a daily basis
● Reporting back to Accounts manager of progress and next steps
● Setting up new accounts on Sage
● Producing Sage reports when required
● Issuing court judgements against customers when required
Desired skills and experience
● Organisation & time-management skills
● Ability to work on multiple tasks simultaneously
● Confident & Driven – looking for long-term career progression with Vital Pet Group
● Analytical skills and attention to detail
● Good understanding of forecasts and sales targets
● Flexible – Ability to work in any given area and at very busy periods when required – may also include evenings and weekends
● Sales invoicing
Key attributes for success
● Customer-focused
● Thrive in a fast-paced environment
● Enjoy working as part of a team
● Positive attitude, roll up your sleeves and get things done
● Curious by nature, enjoy learning and developing
● Listen to others and challenge others respectfully
● Fact-based, data-driven approach
● Humility, admit, learn and move on from mistakes
● Upbeat with a can-do attitude, see challenges as opportunities
● Passion for pets and pet wellbeing
Role details
● Employment Type: Full-time
● Work days: Monday to Friday (40 hrs)
● Schedule: 8-hour work day, 8.30am – 5pm
● Salary: £25,000 per year
● Work Location: Office-based (Rotherham, S63 9BL, UK)
The right candidate will receive a competitive salary and benefits package, as well as the opportunity to join a successful e-commerce company during an exciting stage of growth.
Vital Pet Group is an Equal Opportunities Employer. The company is committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status, genetic information or parental status. We base all our employment decisions on merit, job requirements and business needs.
Job Types: Full-time, Permanent
Salary: From £25,000.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Company events
- Company pension
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Referral programme
- Sick pay
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Rotherham, S63 9BL: reliably commute or plan to relocate before starting work (required)
Experience:
- Accounting: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: Accounts Assistant
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint:
Based on transatlantic hiring benchmarks for account representative roles across Fetch! Retail's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to .
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £25,000 / yr bracket, including retirement vesting and health parity.
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