Resource Manager

FieldCore is looking for an exceptional Resource Manager to join our Regional Operations team based in Europe.

FieldCore, a GE company, is an independent, industrial field services organization focused on World-Class Execution across the power generation sector. Our team includes more than 10,000 of the foremost experts in field services all focused on one thing: delivering excellent outcomes for our customers. Our Core Values of Safety, Integrity, Quality and Inclusion are the foundation of everything we do to empower the people who power the world.

Let’s Talk about the Role

As the Resource Manager you will assign employees to jobs based upon their skills, abilities, availability, and crew performance to maximize the effectiveness of the crew. You will act as the employees’ primary point of contact regarding training, mobilization, pay, and assignments and ensures that all employees are current on training and performance reviews.

Essential Duties & Responsibilities:

Overseeing a small, specific team and working with clients to help facilitate business needs and requests for their customer base as the Resource Manager you will.

• Serve as the employees’ primary point of contact regarding training, mobilization, pay, and assignments and resolve concerns or conflicts
• Recruit and hire prospective employees, manage field personnel, handle financial and sales responsibilities, create and negotiate contracts, create and implement productivity metrics, and handle office administration.
• Where applicable, validate crew composition with Service Managers upcoming jobs
• Where applicable, assemble well-balanced crews to optimize performance using multiple analytical data sources
• Determine employee readiness statuses by incorporating multiple factors including Scheduler Workload, bench retainers, Break-In-Service, and Work Time Regulations
• Communicate with Customers and/or Service Managers to ensure employee availability by analysing mobilization/ demobilization plans, sick leave, paid time off, and personal leave
• Where applicable will manage sales and financial responsibilities including inventory analysis, accounts receivable, invoice review, and operating plan targets
• Partner with Service Managers, Field Service Coordinators, and the Immigration team to complete necessary immigration documents and ensure employees are clear for travel
• Report utilization, bench cost, training and supply statuses, and balanced crew development to drive productivity and reduce cost
• Conduct audits and inspections on the work teams during the execution of the installation, commissioning, receiving, operation and maintenance activities
• Analyse customer feedback and post-outage data to determine ways to improve future customer satisfaction, and resource utilization and reduce cost

Special Role Requirements:

• Able to travel to and from projects and various field assignments.
• Ability to work holidays, weekends and overtime as required by field assignments.

Skills for success:

You will be an effective people leader with exceptional customer service and problem-solving skills as well as:

• Previous experience and demonstrated success of managing and developing employees
• Fluent in English
• Proficient in project management and planning
• Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time sensitive deadlines

We're determined to be the best place to grow

People are the heart of our organization and we put them first in everything we do. From professional development to a wide range of training opportunities, we continually strive to create an empowering and healthy place to work. Combining our values of growth, work/life balance and World-Class Execution is what sets our workplace apart from the rest. Only FieldCore can offer this wide range of opportunities across the power generation industry, combined with excellent career paths in technical, functional and leadership areas

What’s in it For You

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. That’s why we offer comprehensive benefits that encourage mental, physical and financial well-being for all FieldCore associates. Not only this but you’ll also be surrounded by career opportunities in a culture that fosters care, collaboration, and support.

Inclusion & Diversity

We are passionate about creating an inclusive work environment. By valuing the ideas and contributions of a diverse workforce we help inspire others to grow, succeed, and raise the bar for everyone.

As an equal opportunity and affirmative action employer, FieldCore is committed to support disadvantaged groups whilst providing equal opportunities for both FieldCore associates and applicants alike.

Join us at FieldCore where results can be achieved by embracing a community of belonging.