Quality Leader

We have an exciting opportunity for a Quality Leader to join our team!

The rate of pay for this role is £14.12 per hour starting on 1st June 2023.

The shift pattern is 4 days per week - Monday to Thursday (40 hours per week) on rotating days and afternoons: 5AM till 3PM and 2PM till 12AM.

About Finlays

Finlays is the leading independent B2B supplier of tea, coffee and botanical solutions to beverage brand owners worldwide. With deep roots across the globe and unparalleled experience and expertise, no-one is better placed to unleash the potential of natural beverages for brand owners, by bringing the best from bush to cup. We have over 22,000 employees across nine countries and sell into more than 80 countries worldwide.

Benefits

20 days holiday plus 7 bank holidays

Up to 12% employer pension contributions

8 x life insurance

Free onsite car parking

Staff shop

Health and wellbeing platform (Employee assistance programme, discounts for big retailers and cashback)

The purpose of the Quality Leader role

The Quality Leader is a member of the site technical team. Reporting to the Quality Manager, this role is responsible for supporting the delivery of the Quality Assurance program on site, for Tea and Coffee to deliver food safe and consistently good products.

Key Responsibilities

Health and Safety

• To promote and build a safety-first culture, ensuring compliance with safe working practices, policies and procedures.
• Ensure adherence to company issued PPE.
• To complete periodic area inspection audits within process and production areas.
• To brief hot topics and toolbox talks to operatives working within the Quality team.

Technical/Quality

• To ensure compliance to food safety and quality standards, supporting and displaying the right first-time approach.
• To promote and support an audit ready ethos and have a presentable working area at all times.
• To maintain operational compliance with technical policy and procedures.
• To assist, where required, with the root cause analysis on customer complaint investigations and be involved within looking into long term preventative solutions.
• To partake in GMP audits within the process area.
• To be the first point of contact for any technical issues/queries within the shifts.
• To ensure and oversee all periodic line inspection checks and ensure validation.

People

• To promote a working environment and culture that contributes to the work force meeting the demands of the business.
• To oversee a small team of people working within a process cell, organising the individuals to deliver the desired level of performance across all department Key Performance Indicators.
• To liaise and work alongside other key members of the department to assist and work towards achieving common goals.

Manufacturing

• To have a good operational awareness and to undertake additional training where needed and in order to achieve this.
• To be able to think critically and make informed decisions, whilst understanding the impact of such decisions on the Quality performance.
• To ensure that information is inputted accurately and in a timely manner; whilst displaying basic understanding of trend analysis and be able to identify opportunities for improvement.
• To oversee and contribute to the accurate closure finalising manufacturing orders on XCL.

Continuous Improvement

• To drive and promote a lean manufacturing culture within the factories.
• To contribute to tier accountability meetings for the responsible production cell daily.
• To provide and share continuous improvement knowledge and technical skills so that business objective linked opportunities can be maximised.
• To display a positive approach and engage within continuous improvement activities within the department.

We are looking for candidates with:

• Experience in the food and beverage industry
• Excellent written and verbal communication skills
• Ideally HACCP Level 3
• Able to plan and organise self and others
• Passionate about Quality
• Detail-oriented to provide accurate records and reports
• Display the Finlays values: Trusted, Sustainable and Innovative