Change Implementation Manager
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Position Overview & Specifications
FirstGroup plc is a leading provider of bus and rail services in the UK. First Rail operates passenger services across four rail franchises, Avanti West Coast (AWC), Great Western Railway (GWR), South Western Railway (SWR) and TransPennine Express (TPE) – plus our open access passenger services, Hull Trains and Lumo. We also operate Tramlink in Croydon on behalf of Transport for London and Heathrow Express with Heathrow Airport
The Role
We are currently recruiting for a Change Implementation Manager to act as the interface with Operating Company to ensured that all identified changes required are followed through to completion. The role will support our Operating Companies to transition project activities to business-as-usual activities, along with being the primary channel of information both to and from the operating companies.
Key Responsibilities
- Be the interface to and from the ECDP Industry Change Team
- Maintain the Business Change Plan
- Work with the Industry Change Manager, Industry Change Delivery Manager and Tranche Managers
- Support planning, co-ordination, and communication activities
- Work with the project co-ordinator to produce all reports
- Contribute to project reviews as directed
- Contribute to impact assessments when required from the Scope Management Board and others
- Contribute to the risk management processes in support of the Safety Assurance Manager.
Person Specification
Education
- Formal Project Management qualification (Membership of APM is advantageous)
- Project Management experience in railway operating or engineering project delivery.
- Excellent communication skills, both written and verbal, with the ability to influence decision makers and the behaviour of front-line employees.
- Ability to work on own initiative, self-motivated and able to set and achieve demanding targets and objectives, and report upon them.
Benefits
- Minimum of 10% contribution to your Pension (5% employer and 5% employee)
- 25 days Holiday plus National Bank Holidays
- Travel Offers for Bus and Rail*
- Shopping Discounts including discounts and cashback on electrical goods, your weekly shop, holidays, cinema trips, car insurance, upgrading your mobile and lots more
- All employee Share Schemes*
- Buy as You Earn – allows you to buy shares each month, with 2 free ‘matching' shares for each 3 shares you buy. You can vary the amount you save or stop it at any time. You need to participate in the scheme for at least 3 years to receive the matching shares*
- Employee Assistance Helpline – free, confidential employee support service provided by an independent provider
- Payroll Giving – donate directly from your pay to a Charity of your Choice
- After 6 months employment
- Ref:022243
Company:First Rail Holdings
Website Skillset:All Other Roles
Contract Type:Fixed Term - Full Time
Contracted Hours:37.50
Location:Newcastle upon Tyne
If temporary, length of contract:2 Years
Closing Date:26 April 2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Change Implementation Manager roles across First Rail Holdings's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £40,731 - £54,718 bracket, including retirement vesting and health parity.
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