Head of ERTMS Operations
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Position Overview & Specifications
First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across three franchises (Great Western Railway, South Western Railway and Avanti West Coast) and our open access operators (Hull Trains and Lumo). We operate all types of passenger railways - intercity, commuter, regional and sleeper services.
What is the role?
You will support Operating Companies in the development and delivery of all their ERTMS related project deliverables. Lead and direct ERTMS change management teams for all non-engineering related business change activities. Where required, you will provide project support to all FirstGroup Rail Operators within the scope of your experience.
Main Responsibilities
- Work with Operating Companies to develop project specific Business Readiness Plans.
- Strategic management of the ERTMS delivery team.
- Support Operating Companies with general ERTMS related project issues.
- Lead engagement with key external and internal stakeholders on project outputs.
- Support Operating Companies with ERTMS project related change activities.
- Provide operational support to all FirstGroup Rail operators on other projects as required
Person Specification
Education
Educated to degree level or with more than 5 years experience in a senior management role.
A formal safety management qualification (equivalent to NEBOSH General Certificate) or five years rail industry risk management experience.
Formal Project Management qualification. (Membership of APM is advantageous)
IRO Membership is advantageous.
Knowledge, Skills & Experience
Sound understanding and experience of change control and safety assurance processes.
Excellent communication skills, both written and verbal, with the ability to influence decision makers and the behaviour of front-line employees.
Ability to work on own initiative, self-motivated and able to set and achieve demanding targets and objectives, and report upon them.
Benefits
- Minimum of 10% contribution to your Pension (5% employer and 5% employee)
- 25 days Holiday plus National Bank Holidays
- Travel Offers for Bus and Rail*
- Shopping Discounts including discounts and cashback on electrical goods, your weekly shop, holidays, cinema trips, car insurance, upgrading your mobile and lots more
- All employee Share Schemes*
- Buy as You Earn – allows you to buy shares each month, with 2 free ‘matching' shares for each 3 shares you buy. You can vary the amount you save or stop it at any time. You need to participate in the scheme for at least 3 years to receive the matching shares*
- Employee Assistance Helpline – free, confidential employee support service provided by an independent provider
- Payroll Giving – donate directly from your pay to a Charity of your Choice
- After 6 months employment
- Ref:022895
Company:First Rail Holdings
Website Skillset:Engineering & Mechanics
Contract Type:Permanent - Full Time
Contracted Hours:37.50
Location:The Point London
Closing Date:21 June 2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Taxi & Car Services
Based on transatlantic hiring benchmarks for Head of ERTMS Operations roles across FirstGroup's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Taxi & Car Services.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked Salary Disclosed on Application bracket, including retirement vesting and health parity.
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