Operations Associate

Company Description:

At Flex Living, we believe renting a home should be as easy as buying an item from Amazon, that means ensuring our guests have an abundance of choice and flexibility to cancel if their plans change. We aim to help landlords stop paying excessive management fees, and help renters live and work comfortably anywhere in the world.

Since our launch in 2019, we have doubled in size every six months, and have already launched Flex Living in multiple cities around the world. You’ll be joining us during a very exciting stage of development within our company.

We pride ourselves on our culture – transparency, open communication, accountability and trust in the people we work with are all integral to our business’ success. We value open- minded thinking and value-driven decision making. We also have a deep focus on hiring genuinely nice people.

About the role:

We are looking for an Operations Associate to assist with the operational activities of our business and coordinate a range of administrative tasks as we expand around the globe. These tasks and responsibilities include:

· Viewing new properties for valuation, regular inspections and quality control

· Liaising with landlords on the launch of new properties

· Property onboarding processes including visiting properties and gathering information

· Coordinating the setup of new properties with our setup team

· Daily coordination with maintenance team to ensure job completion

· Offering escalation support to the customer success team

· Ensuring properties are up to date on all utility supply requirements

· Ensuring all property certifications are up to date

About You:

· Experience within the property or hospitality sector is advantageous

· Excellent communication skills

· Strong work ethic

· Strong analytical and organisational skills; you are able to handle multiple tasks efficiently and effectively.

· Ability to work under pressure

· Customer-centric approach to solving problems and providing best-in-class service

Benefits:

· Working directly and reporting to the founders of the company

· Casual dress

· Company pension

· Cycle to work scheme

· Employee discount

Salary: £22,000-£30,000 (depending on experience)

Job Type: Full time (in the office)

Ability to commute/relocate: Reliably commute or plan to relocate to London before starting work (required)

Work authorisation: United Kingdom (required)

Job Type: Full-time

Salary: £22,000.00-£30,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Free or subsidised travel

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: OA