Team Member
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Position Overview & Specifications
Flip Out Blackburn opened its doors in July 2018.
We are the Lancashire's largest and best trampoline arena!
We have over 100 trampolines, a giant foam pit, Ninja Warrior course, parkour area, inflatables, on-site cafe/restaurant plus lots, lots more!
Some of the benefits of working as part of Team Flip Out include free jumps (of course!), discounted food on shift and holiday pay (number of days per year dependent on number of hours worked.)
If you’re ready to join this fast-paced, fun and people-focused environment, here’s what will make sure you are perfect for the role at one of our sites:
We are recruiting for team members which will include;
Court Monitoring, Reception, Cafe and Party hosting
Duties & Responsibilities:
- Providing customers with excellent service during their visit to the park.
- Greeting customers in a positive, friendly and timely manner.
- Establishing customer requirements; suggesting most suitable products for customers, up-selling and suggesting promotions, where possible, taking customer orders.
- Seeking customer feedback; personally, acting on feedback where possible.
- Complying with company procedures
- Adhering to all health and safety procedures
- Complete operational opening and closing checks in accordance to company policy
- Ensuring customer safety at all times
We are looking for candidates who can demonstrate the following:
- Experience of customer facing roles
- A team player with excellent communication skills and a real flair for customer service
- An interest in fitness and trampolining would be great
We will have a number of shifts available which cover from opening to closing of the Park and are looking for flexible team members to join us. Our busiest times will be at the weekends, bank holidays, during the school holidays and after school hours so availability across these peak periods is required.
Essential -
All applicants must be available for weekends and holidays.
Must have full availability to be able to work Monday - Sunday.
Desirable –
First Aid Qualification
Don't flipping' wait! Apply today!
Pay Rate - Minimum Wage
Job Type: Zero hours contract
Salary: £5.28-£10.42 per hour
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Team Member roles across Flip Out Blackburn's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £5 - £10 bracket, including retirement vesting and health parity.
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