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Position Overview & Specifications
ServiceNow Business Analyst (Contract)
Location: UK Remote
Day Rate: £500 - £550 p/day
About FlyForm…
Here at FlyForm we're fanatical about all things ServiceNow. As a dedicated, Elite ServiceNow partner, our team of talented service management specialists (we call them FlyFormers!), help businesses harness the power of ServiceNow and guide our customers through their transformation journey.
We're a people first company with a culture built on trust and honesty - our teams continue to work towards a common goal, to build and support innovative solutions that positively impact the world.
The Role…
We're looking for an experienced Business Analyst (6 month term, outside IR35) to help manage the delivery of our ServiceNow client implementations.You will play a critical role in shaping the best possible outcome for our clients while ensuring exceptional planning, management and execution of the delivery using industry best practices.
You’ll already have a passion for ServiceNow and an understanding of the true value it can bring to customers. You'll be comfortable leading and delivering customer workshops, gathering requirements and writing user stories, whilst working closely with our experienced ServiceNow Developers/Consultants.
Our HQ office is in Cardiff, but many FlyFormers work Remotely around the UK.
Key Responsibilities…
- Strong experience directly related to ServiceNow process consultancy.
- Proven experience in defining and deploying 'to be' best practice processes and in identifying solutions from a people, process and technology perspective.
- Excellent communication skills (both written and verbal) with strong presentation facilitation skills (Visio, Word, PowerPoint, Excel, ServiceNow).
- Solid experience in requirements gathering, including experience in creating process documentation.
- Demonstrate ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to stakeholders in solving governance, process or technical problems.
- Strong interpersonal skills, customer centric attitude, ability to deal with cultural diversity Proven team player and team builder.
- Ability to effectively communicate with all levels of the organisation.
- Ability to demonstrate analytical and problem-solving skills.
Bonus points for...
- ServiceNow Certified Implementation Specialist.
- BCS diploma in Business Analyst or IIBA equivalent qualification.
- SC Clearance or the ability to gain SC Clearance preferred.
If the above role is of interest then please apply or email Gareth Hubbard (Talent Lead) directly: gareth.hubbard@flyform.com
Job Types: Temporary contract, Freelance
Salary: £500.00-£550.00 per day
Schedule:
- Monday to Friday
Work Location: Remote
Reference ID: FF - BA Contract
Expected start date: 01/05/2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for ServiceNow Business Analyst (Contract) roles across FlyForm's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £63 - £69 bracket, including retirement vesting and health parity.
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