Customer Service Expert 1
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
Transatlantic Cost of Living & Purchasing Power Benchmark
Compare US ($) vs UK (£) Salary & Net Take-Home Pay
Calculate tax deductions, living costs, and purchasing power parity across US & UK metros.
Position Overview & Specifications
Are you looking to begin a new career? Do you have a passion for Customer Service? Are you eager to learn and willing to train? If so join Sitel to work with our client, Intuit, proud makers of QuickBooks, TurboTax, Mint, Credit Karma and Mailchimp. You will join the Customer Success team as a Customer Success Expert. We support small businesses, accountants, and self-employed individuals and we're looking to grow our team of talented individuals.
This role would suit anyone who is tech savvy and has strong experience within customer service. We are interested in hearing from anyone with retail, hospitality and other customer facing roles.
As a Customer Success Expert, you will be pivotal in delivering an awesome product and service experience for our customers using our online suite of products for our customers and the business.
Job Summary
Key Details!
- Salary - £12.50 per hour (weekly pay!)
- Weekly hours - 37.5 hours; Monday to Friday 8am-7pm
- Permanent Contract
- Training - 4 weeks, Monday to Friday 9am-5.30pm
- Start Date: 05.06.2023
Why work for Foundever?
Our office is based in the heart of Kingston town which offers a bustling market town, on the banks of the River Thames, plenty of shops and options for lunch in restaurants or cafes.
We are a multilingual hub who specialise in languages. Each person in our organisation brings a unique set of skills, backgrounds and cultures. Our success lies in our diversity, and our differences are our strength.
What are you waiting for? Start your Foundever journey and click apply!
Learn, Lead & Grow at Foundever
Data Notice
Foundever Group is an equal opportunity employer. We value our diversity and we're committed to making Foundever a truly inclusive place to work. We recognise and embrace that people work in different ways and we'll always adapt as much as possible so you have the best and most comfortable working environment that we can offer.
If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.
The personal data you provide in your application, and as part of the recruitment process, will only be held and processed for the purpose of the selection processes of Sitel and in connection with any subsequent employment or placement, unless otherwise indicated. Your data will be retained only for as long as is permitted by UK legislation and then destroyed.
About Foundever
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Telecommunications Services
Based on transatlantic hiring benchmarks for Customer Service Expert 1 roles across Foundever's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Telecommunications Services.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £13 - £13 bracket, including retirement vesting and health parity.
Explore Related Opportunities (United Kingdom)
Other high-paying verified positions matching your industry profile.
Principal Data Analytics Specialist
Senior Clinical Diagnostic Radiographer
Senior Site Reliability & Kubernetes Engineer (SRE)
Consultant Acute Care Physician (General Medicine)
Head of Cyber Security & Zero Trust Architecture
Apply for this Position
Receive high-paying Telecommunications Services openings directly to your inbox.
