Support Worker
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Position Overview & Specifications
About us
We are professional and supportive.
Our work environment includes:
- Relaxed atmosphere
- Safe work environment
- Growth opportunities
Fresh Start Care Solutions is looking for passionate, committed, enthusiastic, experienced children and young people residential workers. NVQ Level 2 required.
Here at Fresh Start Care we know that it’s a privilege to work with children and young people who need our support, our aim is to improve the lives of the children and young people we work with, and in turn have a positive effect on their wider relationships.
Duties
- Work within and ensure effective delivery of the policies and procedures in the client environment
- Monitor and maintain administrative requirements, ensuring that the outcome meets the standards set out in children’s legislation, and the homes working practices.
- Promote and actively encourage the delivery of a safe, structured, and nurturing environment
- Proactively engage with young people who display challenging behaviour
- Assist young people to identify unsafe, dangerous, harmful, and abusive situations, individuals and groups.
- At all times ensure the health, safety and wellbeing of the children and young people.
- Ensure a variety of intervention strategies are utilised in relation to behaviour management.
- Ensure an open culture is created with the young people in the care of the end client
- Ensure that the child or young person is safe in terms of safeguarding protocols
The benefits of working with Fresh Start Care Solutions:
- Mandatory Training Part funded
- 5.6 weeks annual leave
- Full support with CPD
- A phone app for you to update your availability and book your work in
- We are open 7 days a week 24 hours a day making more shift
The requirements of an agency Support Worker for young persons':
- Caring nature with good communication skills
- Enthusiastic and friendly
- Flexible and reliable
- Passionate
- Person Centred
- Experienced
Job Types: Full-time, Part-time, Permanent, Temporary contract, Fixed term contract, Zero hours contract
Part-time hours: 28 per week
Salary: £10.00-£11.00 per hour
Benefits:
- Additional leave
- Casual dress
- Company events
- Company pension
- Free parking
- On-site parking
- Sick pay
- Wellness programme
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- No weekends
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
- Loyalty bonus
- Performance bonus
- Quarterly bonus
Ability to commute/relocate:
- Romford: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Support Environment: 1 year (preferred)
Licence/Certification:
- NVQ Level 2 Health & Social Care (required)
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Support Worker roles across Fresh Start Care Services's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £10 - £11 bracket, including retirement vesting and health parity.
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