Veterinary Receptionist
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Position Overview & Specifications
Equine Veterinary Receptionist
Equine Veterinary Receptionist Required – Baschurch, Shropshire
This role is for a fixed term maternity cover starting July 2023 for 12 months. Permanent position could be available for the right candidate.
Fyrnwy Equine Group is a well-established two practice, 18 vet, 100% equine RCVS accredited practice covering Shropshire, Cheshire, Mid/North Wales and surrounding counties. The main clinic is based in Shropshire which is a fully equipped surgical and inpatient facility with a large first opinion and diplomat-led referral service. We are the only practice in Shropshire with a standing MRI unit.
We have a team of 18 vets, 3 nurses, 8 support staff and 2 yard member, inclusive of European diplomat and certificate holders in various disciplines.
Our main practice in Baschurch is looking for an additional receptionist on a part time basis to join a growing team. 24 hours a week over a 3 day period. Monday, Tuesday and Friday with occasional holiday cover required.
Main duties will involve general administrative, answering and booking calls, dealing with enquiries and secretarial support for the clinical team.
We are looking for a dynamic and confident person with a proven record in delivering exceptional client care.
It is essential to have a horse background with experience in a customer facing role and desirable if you have an Equine Veterinary Practice background. Full training and support will be provided.
Job Type: Part-time
Salary: £9.50-£10.42 per hour
Benefits:
- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Gym membership
- On-site parking
- Sick pay
- Wellness programme
Schedule:
- Monday to Friday
Experience:
- Veterinary Receptionist: 1 year (required)
- Customer Service: 1 year (preferred)
Work Location: In person
Application deadline: 28/04/2023
Reference ID: Baschurch
Expected start date: 03/07/2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Veterinary Receptionist roles across Fyrnwy Equine Group's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £10 - £10 bracket, including retirement vesting and health parity.
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