Operations Support Assistant
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Position Overview & Specifications
Role Responsibility:
Operations Support Assistant
Customer Contact Centre, Wath-upon-Dearne, Rotherham S63 7ER
£22,000 per annum
40 hours per week - Monday to Friday
About Us
G4S and Allied Universal came together in 2021 to create a global business which is now the world’s leading integrated security and facility services company. We offer our employees an immense range of exciting and rewarding long term career opportunities.
We deliver through teamwork and always act with integrity. Our caring culture puts people and safety first. With clients from the public and private sectors including schools and government sites, we assist a wide range of organisations and offer bespoke solutions. Our G4S Customer Contact Centre in Wath Upon Dearne provides advice and support to the public on behalf of our clients.
If you believe in our values as much as we do and would like a job that makes a difference, then this is an exciting opportunity.
About the Role
We are looking for a reliable and conscientious Operations Support Assistant, who will provide support to ensure the smooth running of the Customer Contact Centre and its team members.
Key Responsibilities:
- Raising and receiving purchase orders.
- Reception duties.
- Ordering and managing supplies.
- Managing all incoming and outgoing post and deliveries for the site
- Granting restricted building access and issuing site passes.
- Coordinating all room booking calendars and supporting the set up.
- Ensure that all lockers have keys and are being used as per the locker process.
The Ideal Candidate:
Essential Criteria:
- A team player - able to work collaboratively with others.
- Recognise the importance of confidentiality when supporting strategic or confidential issues.
- Good attention to detail – able to spot errors or mistakes in your own work and others.
- Good verbal and written communication skills.
- Experienced IT user - confident in using Google Drive, Docs, Sheets and Slides our primary productivity tools.
- A well organised approach to the workload with the ability to work on your own initiative.
- Proficient in Excel and Word.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Security & Protective
Based on transatlantic hiring benchmarks for Operations Support Assistant roles across G4S's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Security & Protective.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £22,000 - £22,000 bracket, including retirement vesting and health parity.
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