Gaming Expert
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Position Overview & Specifications
Gaming Experts – Manchester Airport
Welcome to a new retail concept at the airport! Are you a gaming fan? Enjoy gaming in your spare time? We are looking for enthusiastic and outgoing individuals with a genuine passion for gaming but also customer service.
Working in our new venture at Manchester Airport you will be responsible for introducing, welcoming and helping passengers engage in the new “in airport” gaming and escape room event and PC Gaming Lounge area – making amazing experiences for travelling passengers. You will be helping the passengers to enjoy the virtual reality gaming options as well as gaming PC’s and an F1 Racing Simulator.
Ideal candidates will be outgoing, friendly and able to manage the guests during their experience, making it truly memorable and fun!
What you will be doing:
· Welcoming and introducing the passengers to the concept of the gaming and virtual reality opportunities whilst they are in the airport
· Booking customers into the event and inducting them into the experience, guiding them through until the end.
· Having a commercial and competitive style in encouraging people to have a go
· Being a great ambassador for the virtual gaming outlet
What you need for this position:
· Great customer service skills
· A passion for gaming, virtual reality gaming
· Be 'Tech-savvy' with knowledge of computer systems
· Patient and comfortable when dealing with people
· Excellent communication and interpersonal skills
· Outstanding organisational and multi-tasking abilities
What we offer our employees:
· Excellent pay and benefits available
Shifts are generally 8 hours in length and can start as early as 4am and finish as late as 10pm, altering from time to time to meet the airports flight schedule. Candidates will need sufficient transport to get to and from the airport at those times.
Job Types: Full-time, Part-time
Part-time hours: 24-40 per week
Salary: £12.00 per hour
Benefits:
- Company pension
Schedule:
- 10 hour shift
- 8 hour shift
- Weekend availability
Ability to commute/relocate:
- Manchester: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer Service: 1 year (required)
Licence/Certification:
- passport (required)
Work Location: In person
Application deadline: 02/06/2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Gaming Expert roles across Gaming Point's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £12 - £12 bracket, including retirement vesting and health parity.
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