HR Generalist & Office Administrator

Company Information/Background

GC Partners is a specialist financial services provider with offices in the UK, mainland Europe, and the Middle East. Last year alone, GC Partners transacted over $7.5bn in foreign currency and made payments to over 125 markets worldwide. Having now served over 150k clients and with one of the highest ratings on Trustpilot, GC Partners is seeking exceptional candidates as they expand the sales and business development team.

With a broad portfolio of solutions to suit a diverse client base including SME’s, Corporates, the investment & fund management sector, and private individuals, GC Partners prides itself on helping clients manage currency risk and providing exceptional service when it comes to foreign currency & international payments.

Job Title – HR Generalist & Office Administrator

Reports to – Head of HR

Contract / Hours Full time

Location – Hybrid (office & remote)

Remuneration Package: Competitive (depending on experience)

Job Purpose

This role is a busy position and is responsible for providing HR support for all matters in the business including performance management, training and development, and ER issues.

Confident candidates who can hit the ground running and can build key relationships across the business.

To support the HR team in the provision of a professional and effective HR service to Management and Employees. We are looking for an HR Generalist/Advisor who is qualified and resourceful within HR to support our client’s HR department in ensuring smooth and efficient business operations.

Managing office administrative task and ensuring all stationary orders and office requirements are met.

Person Specification

The role would be ideal for an experienced HR Generalist who enjoys being the first point of contact for day to day matters. We are looking for someonw with the following skill set:

· Reliable

· High level of attention to detail in order to prepare accurate documents

· Proactive and willing to go the extra mile

· Strives on relationship building

· Good time management

· Strong interpersonal communication skills

· Productive and efficient with the ability to work well under pressure

· Comfortable dealing with highly confidential information and maintaining confidentiality

· Desire to work as a team member with a result-driven approach

• Must have strong problem solving, reporting, and analytical skills

Duties/Responsibilities

Key duties will include:

· Acting as the first point of contact for employees and line managers on all Human Resource queries and supporting the Head of HR on all day-to-day operational HR duties.

· Supporting employees relations including grievances and disciplinaries and supporting managers with performance management, escalating when necessary

· Provide in-house HR advice and support, ensuring that all company policies and processes are consistently applied and that all HR queries are dealt with promptly and reliably.

· Reviewing and updating HR policies in line with employment laws

· Conducting and reviewing exit interviews

· Creating and issues HR related letters and documentation

· Supporting cases of maternity and paternity leave

· Assisting with flexible working queries

· Supporting the team with relevant training as and when necessary

· Assist when required on recruitment activities when required, including preparing job descriptions, job advertisements (internal and external), interviewing, offer letters, contracts of employment, contract amendments

· Providing monthly reports

· Prepare payroll information, providing key people related figures

· Assisting the HR Management with various HR projects,

· Overseeing and monitoring staff performance, career development and appraisal processes

· Responsibility for all Personnel Files including auditing the files, electronic filing, and adhering to the internal audit process, DPR & Data Protection regulations

· Identifying, sourcing, and booking training courses both from internal and external providers.

• Must be able to exercise judgment and independently take appropriate action within defined HR Policies and procedures

· Management and maintenance of the London office – meeting rooms, H& S, stationary, general administration, and ad-hoc projects as and when required.

Experience/Skill

• Bachelor’s degree in HR, business, or a related field
• Proven experience as an HR Generalist/Advisor
• Previous experience working for a start-up or SME
• Previous experience in managing HR projects from start to end
• CIPD Qualified
• 2 -5 years experience in Human Resources
• Proficiency in commonly used word processing software packages such as MS Office suite
• Previous experience in managing HRIS systems (Sage, Oracle, Moorepay, HiBoB)
• Excellent judgment and problem-solving skills
• Strong knowledge of the hiring, onboarding, and induction process
• Understanding of HR best practices and current regulations
• Good knowledge of employment and labour law
• A customer-focused outlook with a high level of discretion and professionalism
• Experience in building key relationships and excellent interpersonal skills
• Organisational skills for storing and accessing different types of information on a daily basis

Job Types: Full-time, Permanent

Benefits:

• Private medical insurance
• Referral programme

Schedule:

• Monday to Friday

Experience:

• Human resources: 3 years (preferred)

Work Location: In person

Reference ID: HR Generalist/Office admin