Golf Operations Assistant
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Position Overview & Specifications
A 5* resort is looking for a new golf operations assistant to join their team. The 18 hole golf course has played host to prestigious professional events and since opening has welcomed over 300,000 players onto its pristine fairways.
Under the guidance of the Golf Operations Manager, the role will consist of working in our golf concierge team, attending to members & guests needs as well as assisting the golf manager with golf outings and on course duties such as 1st tee starter, halfway house, foh welcome, rangering the course and driving range duties. This is an exciting opportunity for someone looking to work in the golf industry at a 5 star resort.
Key Duties Include:
· Providing a warm welcome and proactive interactions with guests and members
· Set up and ball collection from the driving range
· 1st tee delivery
· Hiring out buggies and rental equipment
· Cleaning and presentation of the golf shop, locker rooms, equipment and all golf operational areas
· Refreshment service at the halfway house
· Par 3 challenges
· Relaying messages via radio communication
· Opening and closing procedures and sign off
· Setup and support of corporate golf events and society days
· General assistance and support to the golf operational and sales and membership teams
Shift Patterns Include:
· 8 hours per day, shifts vary depending on business demands. early starts approx 6am and late 10.30am (8 hours)
Prerequisites:
- National 5 qualifications in English and Maths, or equivalent qualifications
- Experience within a similar role or any customer service experience an advantage
- General understanding of the game of golf
- Good communication and interpersonal skills
- Basic IT skills with ability to use hand held technology
- UK Driving Licence
What's in it for you:
· Refer-a-friend scheme
· Birthday lunches and long service awards involving recognition with high street shopping vouchers and overnight stays
· Holiday entitlement rising with long service
· Free Leisure Club Membership, friends and family discounts.
· Employee care service, offering lifestyle and wellbeing support and counselling via a confidential helpline
· On-site discounts on accommodation, 30% off food and beverages, golf membership, spa treatments, cruises, outdoor activities and retail products
· Supplier and local business discounts – from car hire and airport parking to mobile phones, leisure activities and high street retailers
· Discounted Cinema tickets*
· Free parking
Job Type: Zero hours contract
Salary: £10.42 per hour
Benefits:
- Employee discount
- Flexitime
Schedule:
- Flexitime
Ability to commute/relocate:
- Alexandria, West Dunbartonshire: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Golf Operations Assistant roles across Gen Hospitality's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £10 - £10 bracket, including retirement vesting and health parity.
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