Hotel Receptionist
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
A boutique Hotel based in Central London require a punctual, confident, and enthusiastic Receptionist to join their warm and growing team.
Ideally, candidates will come from a hospitality background and will be able to deliver an extremely personable service and can do attitude to support hotel guests in-person and over the phone.
Attitude, confidence, and adaptability are just few deliverables that will make the right candidate successful.
DUTIES AND RESPONSIBILITIES
- Welcome guests upon arrival.
- Supporting with operations such as bookings, concierge services.
- Respond to all guest questions and requests.
- Delivering exceptional customer service
- Coordinating with the Front Office Manager + customer complaints.
- Work alongside security at the front desk to maintain an high level of safety for everyone onsite.
- Participate in the management of the hotel’s switchboard + mailbox to inform customers, and redirect calls.
- Perform admin tasks at front desk.
- Make sure that communal areas are well kept and secure.
ABOUT YOU
Immersing yourself into the expectations and empathising with guests, is important to successfully achieve in this role whilst being able to communicate effectively and remain adaptable to every situation that you encounter.
Other prerequisites include -
- Proficiency with Microsoft Office Suite and PMS (Oracle, Opera, Micros).
- Additional languages – beneficial not mandatory
Individuals who love to be social and dynamic within their work whilst delivering a persistent level of exception customer care, please get in touch.
Job Type: Full-time
Salary: £24,000.00 per year
Benefits:
- Flexitime
Schedule:
- Day shift
- Flexitime
- Night shift
Ability to commute/relocate:
- Westminster: reliably commute or plan to relocate before starting work (required)
Job Type: Full-time
Salary: £24,000.00 per year
Benefits:
- Flexitime
Schedule:
- Flexitime
- Overtime
Ability to commute/relocate:
- Westminster: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Hotel Receptionist roles across Gen Hospitality's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £24,000 - £24,000 bracket, including retirement vesting and health parity.
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