Customer Success Intern

The Opportunity: London, UK Full Time: 40hr/week, no remote option Contract length: 4 months Expected start date: May 9th 2023 Salary: £16 - £18 per hour (UK)
GeoComply is a hyper-growth female-led Canadian tech unicorn that uses powerful and innovative location detection technology to help prevent digital fraud. To put it in simpler terms, we help our customers know exactly where their users are.
As a Customer Success Intern, you will gain valuable and diverse experience working with Customer Success Managers, speaking to customers to understand their requirements, and gathering insight on our customers and business needs while working cross-functionally. You’ll find yourself constantly challenged and excited about the next big thing.
Our program allows people like yourself to get a diverse and valuable experience, make a real impact and find their place in one of the fastest-growing industries.

About You

• Educated: Pursuing or recently graduated with a Bachelor's Degree in Business, Humanities, or a similar field of study
• Creative: You are always working the angles and applying your creative thinking skills to see opportunities that others may have missed
• Communicative: Whether written or verbal, people know what you mean, what you are asking for, and what is expected
• Analytical: You have an eye for detail and have the ability to interpret data into simple, intuitive information
• Detail-oriented: You have a keen eye for the little things, and you’re comfortable working with granular details
• Proficient: You have an amazing presentation and public speaking skills, as well as spreadsheet and data analysis experience

Key Responsibilities

• Researching and gathering insight into our customer's organizations and businesses worldwide
• Contributing to outbound campaigns by performing and presenting competitive analyses
• Organizing and participating in internal deal reviews, improving integrations, flag fraud concerns, highlighting compliance risks, positioning new products, assisting in training, and strengthening usability
• Aiding commercial teams with the preparation of pricing and contracts
• Delivering weekly, monthly, quarterly and annual reports
• Communicating our value to customers by positioning new products, assisting in training, and strengthening the usability of our products
• Other tasks as assigned

To check out our amazing benefits and learn more about the internship program, please visit: https://www.geocomply.com/careers/internship/
Not sure if you qualify for this role? We encourage you to apply anyways. At GeoComply, Passion, Hunger and Drive, (aka PhD) count for more than relevant experience or specific skills.
Our workplace is built on mutual respect and inclusion. We know that diversity of experience and thought has led to connection, innovation, and our company’s success. We welcome applicants of all backgrounds, experiences, beliefs, and identities.
EMPOWER your future with GeoComply. Apply Today!