Customer Service & Key Accounts Assistant
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
- Support and assist the clients during sales campaigns.
- Assist the Country Manager and the Wholesale Manager when support is required, coordinate with the other business functions involved in the task.
- Respecting company and key accounts procedures and their business policy
- Support the concessions business model by using a structured visit plan to ensure that guidelines in store operation & visual merchandising level are correctly executed, this by visiting the stores regularly and interacting with the staff at the department stores.
- Work in close cooperation with the Customer Service Department to ensure that the correct information is exchanged and to ease any problems that may arise to provide a better service to the customers; Keeping the accounting department up to date with files and information.
Job Types: Full-time, Permanent
Salary: £25,000.00-£30,000.00 per year
Benefits:
- Employee discount
- Flexitime
- Store discount
Schedule:
- Flexitime
- Monday to Friday
Experience:
- Sales: 3 years (required)
- Retail or wholesale management: 3 years (required)
Willingness to travel:
- 50% (preferred)
Work Location: One location
Reference ID: Customer service and Key Accounts assistant
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Customer Service & Key Accounts Assistant roles across Geox's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £25,000 - £30,000 bracket, including retirement vesting and health parity.
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