Support Worker (STR)
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Position Overview & Specifications
West Bromwich with regular travel within Sandwell
Circa £20,817 per annum
Full Time, Permanent (37.5 hours per week)
Our client is a champion of mental health and wellbeing, driving real change and providing crucial mental health support services to the community. They are looking for a Support, Time and Recovery Worker to assist vulnerable service users, in a Floating Support capacity, in a range of issues which could include, but is not exclusive of:
- Managing their own accommodation successfully
- Maximising their income
- Exploring work or education opportunities
- Develop independent living skills
- To reduce social exclusion and maintain a presence in the community.
They appreciate all of the hard work and tremendous effort their staff put in, so in return you will get:
- 27 days annual leave, plus bank holidays!
- Birthday off
- Christmas shutdown - outside of annual leave quota
- Wellbeing hour - promoting positive health and wellbeing is at the core of what they do. You can take 1 hour per week to participate in an activity that promotes your own well-being
- Volunteering days - 5 per year
- Employee Assistant Programme - access to a 24 hour, 365 days per year confidential support line
- 5% contribution to your pension
- free parking
- Prizes for employee of the quarter
The main responsibilities in this STR Worker role is to provide time and support to services users on an individual basis. You will work within the ‘Recovery’ model to improve the quality of live and mental well-being, along with encouraging independent living skills and reducing social exclusion.
In this Support Worker role, you can expect to:
- To provide person centred, practical support and reassurance to enable service users to manage their accommodation successfully, to improve their quality of life and to maintain a presence in the community.
- To draw up individual support plans in partnership with each service user and to ensure that these support plans are re reviewed within agreed timescales, Support Plans to be implemented immediately from the commencement of support and updated regularly when goals are reached or other goals identified.
- To work within a recovery and outcome focused model of delivery to assist service users in meeting their stated aims, as detailed within each support plan.
- To liaise with a range of professionals, including but not exclusive of health, housing, benefits agencies, other support providers as appropriate.
- To provide the support perspective (as opposed to care perspective) when attending multi-disciplinary service reviews, care management reviews, etc.
To be considered for this STR Worker role, you will require the following experience/knowledge/skills:
- A relevant NVQ award or similar (desirable)
- Experience within the mental health sector
- Able to demonstrate an enabling approach to support work
- Able to assess the needs of potential or current service users
- Able to travel throughout the Sandwell area on a rapid response in an efficient and effective manner
If you can speak another language as well as English this would be advantageous.
Please click apply if you’re interested in this Support, Time and Recovery Worker opportunity and you will be redirected our client's website to complete your application.
You application won’t be considered until you have completed the process on our client’s website.
To show your interest for this role, please apply on Indeed now and we will send you a link within 24 hours to follow and complete your application.
Job Types: Full-time, Permanent
Salary: £20,817.00 per year
Benefits:
- Company pension
- Free parking
- Wellness programme
Schedule:
- Monday to Friday
- Weekend availability
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: SAP-4262-9
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Staffing, Recruitment & Subcontracting
Based on transatlantic hiring benchmarks for Support Worker (STR) roles across Get Staffed Online Recruitment's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Staffing, Recruitment & Subcontracting.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £20,817 - £20,817 bracket, including retirement vesting and health parity.
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