Part Time Customer Service
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Position Overview & Specifications
Customer Services Executive
Hybrid working (min of 2 days per month in Cirencester)
Hours – 1:30pm to 5:30pm, Monday to Friday
Basic up to £26,000 FTE
The GetOnSite system was created in 2015 after Sarah (our Founder) was listening to her husband at dinner one evening as he was describing the day he’d endured on site. He was describing how many hours he’d spent sitting through largely ineffective and time consuming ‘health & safety briefings’, the length of time he had to queue for and the amount of paperwork he had to complete before he could begin work….
That was Sarah’s light bulb moment! “There must be a better way!” (a phrase Sarah often says)… let’s find it!”
And that’s how GetOnSite began. Fast forward and Sarah and the team are working in multiple different industries with a wide range of companies delivering tens of thousands of online inductions within minutes, which is why we are expanding.
We are currently seeking part time customer services team member who will be involved in all areas of customer service. For this role you will be excellent customer service experience and have great organisational skills. Be confident in excel, outlook, different computer platforms and phone work with clients.. We believe in improvement, so being part of the team means being able to suggest improvements to existing systems and processes.
If you feel you have the skills and passion for excellent customer service, then contact us today with your CV.
Job Type: Part-time
Part-time hours: 20 per week
Salary: Up to £26,000.00 per year
Benefits:
- Casual dress
- Free parking
- On-site parking
- Work from home
Schedule:
- Monday to Friday
Experience:
- customer service: 2 years (required)
Work Location: Hybrid remote in Cirencester
Reference ID: CS01
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Part Time Customer Service roles across GetOnSite's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £26,000 - £26,000 bracket, including retirement vesting and health parity.
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