Retail Assistant - The Burrell Collection - 2 Posts - (Fixed-Term) - GLA10184
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Position Overview & Specifications
Glasgow Life is looking for Retail Assistants to join us at the Burrell Collection on part time fixed term contracts (20hrs and 12 hrs) until the end of October 2023. As Retail Assistants you will be joining our in-demand Museums Retail Department. You will be part of a dedicated team which will support the delivery of the retail offer within the Burrell Collection.
More about our Museums teams
As a Retail Assistant you’ll be joining our Glasgow Life Museums Retail team. From The Burrell Collection to Kelvingrove Art Gallery and Museum, our museums are free for everyone to access. We’re committed to making sure people experience our world-class collections and have the chance to engage with our rich heritage. The cultural programmes we provide bring value to people’s lives. Read more on our website. https://www.glasgowlife.org.uk/museums
About Glasgow Life
Glasgow Life is the charity which inspires people to lead richer, more active lives through culture and sport. Simply put, we believe that everyone deserves a great Glasgow life. We do this by delivering innovative cultural and sporting programmes and events which improve the mental, physical, and economic well-being of Glasgow. Glasgow Life also creates unforgettable experiences for tourists, strengthening the city’s visitor economy. We help put on world-class events, conferences and festivals which enhance Glasgow’s international reputation. Glasgow is the first city to be named European Capital of Sport twice sport and was also the first place in the UK to be named a UNESCO City of Music.
The role
As a Retail Assistant, you’ll be an integral part of the team by welcoming visitors to Glasgow Museums and delivering exceptional customer service to all our customers. Reporting to the Shop Manager and working alongside an established retail team.
If you’re interested in joining us as a Retail Assistant, you’ll need:
- Previous retail experience
- Proven Customer service experience
- Good Communication skills, and an ability to work as part of a team
- Cash handling and till transactional experience
- Flexible to change working hours with an ability to work Saturdays and Sundays
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Hotels & Resorts
Based on transatlantic hiring benchmarks for Retail Assistant - The Burrell Collection - 2 Posts - (Fixed-Term) - GLA10184 roles across Glasgow Life's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Hotels & Resorts.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £19,801 - £19,801 bracket, including retirement vesting and health parity.
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