Account Manager

Account Manager

Salary: £26,000 plus commission

£1500 Joining bonus paid upon successful probation plus £2000 salary increase every year for 5 years.

Hours: 08:30 – 17:30, Monday to Friday

Holiday: 25 days increasing to 30 days with service

Location: Horsham, West Sussex.


Who are we?

Global 4 deliver a range of services to business clients across the whole of the UK, from cloud telephone systems, data connectivity and mobiles through to gas & electricity. As a forward-thinking business utilising the latest technology, Global 4 support a wide range of clients employing between one employee and thousands!

Our class-leading service is unparalleled, and our proposition enables us to welcome hundreds of new customers every year whilst retention is at an all-time high. Our business continues to grow, and we need like-minded, hard-working, and adept individuals to support this growth.

Need more proof? Our Trustpilot ratings proudly sit at 4.9 stars in demonstration of customer satisfaction whilst our internal processes and security are backed by ISO 9001 and 27001 accreditations!

Global 4 are also proud to be an Equal Opportunities and a Living Wage Foundation employer. We have been established for over 23 years and offer our staff job security with none of the team placed on furlough over the last year during the pandemic. Our business is the perfect place to forge your career.

What are we looking for?

This is a fantastic opportunity for an enthusiastic Account Manager to join a growing company. We are looking for this individual to focus on building and maintaining relationships with our existing customer base.

The successful candidate will be expected to provide exceptional service to our clients; as well as meeting targets set by the Sales Director. You will work closely with our Mobile & Energy and Account Management teams to follow up on any leads they present to you, as well as building and creating your own business relationships.

This role does not require previous Telecoms experience but just a determined nature and a drive to succeed!

What will you be doing?

Your sales activities will involve performing the following:

• 
  Grow and develop our existing customers base, by taking incoming sales enquires.
• Introduce additional product lines and new platforms to our existing customers.
• Upsell to existing customers.
• Answer customer queries.
• Update customer information on the in-house CRM System.
• Opportunity tracking / pipeline development.
• Keeping customers up to date with regards to installations / projects.

What do we need from you?

• Proven sales experience in a similar role.
• Excellent communication skills.
• The ability to use your own initiative to remain competitive in the market.
• Self-motivated and hardworking individual.
• Proven experience of working with and exceeding targets.
• Confident with both telephone and face to face interaction with clients.
• Financially and target driven.
• Exceptional attention to detail.

What benefits will you receive?

• 
  50% off our Broadband & Utility packages, completely free after two years
• 33 days holiday allowance including bank holidays
• 5 additional days leave granted based upon length of service
• £250 Bright Ideas Scheme
• Kudos Employee Recognition Scheme – Including Days Out
• Buy & Sell holiday allowance scheme
• Death in service benefit
• Pension scheme
• Complimentary fresh fruit, tea, and coffee.
• Eye care vouchers
• Friday fridge
• Company lunches
• £1,000 Refer A Friend Scheme
• Fun incentives
• Paid Charity leave

Global 4 is deeply committed to diversity, equity and inclusion and making our organisation a place for all individuals regardless of race, religion, national origin, age, sex and gender identity, sexual orientation, pregnancy status, familial status, disability status, veteran status, genetic information or any other protected class.

For further details, please contact our in-house recruitment team either by email: recruitment@global4.co.uk or by telephone on 01403 272910.