People Services Assistant

Here at Gousto, we are on a mission to become the UK's favourite way to eat dinner!

Whether it is creating diversity in our recipes or building new teams, we care about our people and the opportunities they have at Gousto.

We are committed to equality of opportunity across our organisation. At all levels we promote equality, ensuring our people are consistently treated in a fair and equal manner.

If you need reasonable adjustments at any point in the application or interview process, please let us know.

In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).

Go Gousto!

Role: People Services Assistant

Location: London, we offer a mixture of hybrid and office based working.

Employment Type: Permanent, Full Time

Here at Gousto we have a great opportunity for a People Services Assistant to join us on a permanent basis. As part of the People Services Team you will play a vital role in supporting the business and wider People / HR team by acting as the first point of contact for various People queries, promoting and delivering a great HR experience.

Reporting into the Senior People Services Advisor you will support a variety of colleagues across our business on various queries including payroll, benefits as well as joiners movers and leaves.

Core Responsibilities:

• Manage employee lifecycle for our employees and managers, including:
  • Onboarding of new starters (including contracts) and leavers;
  • Changes to terms and conditions of employment;
  • Payroll administration
  • Maternity, paternity and adoption leave entitlements etc
• Delivering an all round world class employee experience
• Filing and maintaining people-related documents in dedicated spaces, including but not limited to contracts etc.
• Develop strong and trusted relationships within the department and throughout the business to enable effective collaboration on all People initiatives
• Offering high standard transactional support services to internal customers within agreed SLAs
• Performing pre-payroll administration for employees
• Delivering benefits administration, including various enrolments and record maintenance;
• Providing training on people admin tasks as needed
• Supporting the delivery of People strategy through occasional project work, testing and research

Who you are:

• Previous experience in a similar role and demonstrable admin assistant experience desirable
• Good understanding of a People / HR Services Team or Department
• A brilliant communicator with the ability to understand and work with complex information;
• Naturally discreet, operate with integrity and trust
• Resourceful in your approach to problem solving
• Detail oriented and accurate, focussed on delivery and quality;
• Understands the importance of a collaborative environment, with excellent interpersonal skills
• You enjoy working in a fast-paced entrepreneurial culture, requiring the best from its people
• Gousto is a technology business, therefore a passion for tech and the ability to communicate and relate to a digital environment is essential.