Administrator/ Customer Service Assistant (Part time)
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Position Overview & Specifications
Part Time: Administrator/Customer Service Assistant
Location: Port Dundas Glasgow
Graham’s the Family Dairy are seeking to recruit a permanent part time Administrator/Customer Service, working Saturday 8am- 5pm and Sunday 8.30am – 5pm.
You will be the first point of contact for all customer queries, orders, and complaints and will pursue these to a satisfactory conclusion in a timely manner. You will be responsible for inputting orders into the computer system, including input of depot stock transfers, stock delivery returns and completing a reconciliation process.
The successful candidate will have experience of data input in a fast-moving customer service environment. Attention to detail is paramount as is a high level of numeracy. Computer literacy is essential.
Please note you will only be contacted if you are shortlisted for interview.
No agencies please.
Job Types: Part-time, Permanent
Part-time hours: 15.5 per week
Salary: £9.75 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- On-site parking
Schedule:
- Weekends only
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Administrator/ Customer Service Assistant (Part time) roles across Grahams Family Dairy Ltd's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £10 - £10 bracket, including retirement vesting and health parity.
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