Duty Worker
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Position Overview & Specifications
In North Trafford CMHT the duty desk is permanently managed by two duty practitioners, this creates a streamlined and effective way of working. Referrals are dealt with safely and assessments are completed in a timely manner.
This post would provide the suitable candidate the opportunity to work within a highly skilled clinical team in the community, applying clinical assessment skills to support the care and treatment needs of vulnerable adults with mental health needs.
The age range of service users is from 16-70 yrs across the whole of the Trafford borough for those experiencing mental health difficulties.
Trafford has a varied socio economic group and is a multicultural area.
The successful candidate will screen and triage referrals to the team, conducting holistic and evidenced based Bio Psycho social assessments and contributing towards the MDT discussions and care planning.
Risk assessment and risk management is an essential aspect of this role and in addition to the expectation to participate in providing quality first line psychosocial assessments, the role also requires working proactively in forging professional working relationships with multi-agencies.
Carrying out initial assessments and responding to all new referrals received by the team. If referrals are not suitable to facilitate passing referral onto appropriate service.
Completing robust and holistic risk assessments which accurately indicate the needs of vulnerable adults .
Liaising with multiple agencies, third parties and patients, making onwards referrals
Advocating on behalf of vulnerable adults to achieve positive outcome sin their treatment and acre
Writing reports in a timely manner.
Contributing towards weekly MDT discussion.
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
- See attached detailed job description and person specification:
- Pay Enhancements – 36% additional for Evenings (8pm onwards) and Saturdays and 72% additional for Sundays and Bank holidays.
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Insurance Carriers
Based on transatlantic hiring benchmarks for Duty Worker roles across Greater Manchester Mental Health NHS Foundation Trust's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Insurance Carriers.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £33,706 - £40,588 bracket, including retirement vesting and health parity.
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