Operational Support Assistant

An exciting opportunity has arisen for an Operational Support Assistant to join our Psychological Therapies Training Centre. We are seeking someone with previous experience as a senior administrator/business support officer with the skills to provide high level administrative support to the Operational Support Manager and wider management team. This is a varied role, where the post-holder will have the opportunity to work across a broad range of operational areas, including HR and recruitment, finance, data management, IT, and premises and facilities. Key to this role is the ability to support the development, implementation and maintenance of effective and robust systems and processes.

You will have the skills and confidence to communicate effectively at all levels, verbally and in writing, as well as a proactive, positive approach and demonstrable experience of contributing at a high level to a business support function. The successful candidate will be able to think on their feet and balance conflicting priorities. Compiling information and recording data is a key aspect of the role, therefore you will have an eye for detail along with excellent IT skills, with significant experience in the use of MS Excel. This role will be fast paced and require you to work independently and collaboratively across the Centre.

To provide high level administrative support in the development, implementation and maintenance of effective and robust systems and processes to support the operation and delivery of PTTC programmes.

To maintain the highest standards of data quality and integrity, ensuring records are accurately maintained in a timely manner, and meet the required standards of reporting for internal and external stakeholders.

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations. We provide inpatient and community-based mental health care for people living in Bolton, the city of Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond. Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options. Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity. Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Please see attached job description and person specification.

Staff benefits
27 days annual leave plus bank holidays rising to 29 after 5 years and 33 after 10 years
Excellent pension
Cycle to work scheme
Salary sacrifice car scheme
Wellbeing programme
Blue Light Card discount

• Assist the Operational Support Manager in the development and implementation of robust systems and processes across a broad remit, including but not limited to: Information management & IT, finance, recruitment/HR, training and development, premises and facilities
• Develop and maintain databases, collate, interpret and report data within agreed timeframes to support efficient budgetary management and reconciliation, requiring advanced knowledge of MS Excel
• Build relationships, work collaboratively, and develop good communication systems with a range of internal and external stakeholders
• Apply critical thinking in relation to current operational systems and processes to identify opportunities for improvement and change

Support the development of streamlined systems and processes to enable the audit of required information across PTTC, requiring a highly organised and systematic approach and the ability to show initiative and work independently within broad guidelines