FOH Team Member
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Position Overview & Specifications
Here at The White Horse Hotel we are now looking for some amazing talent to join our Front of house team. Experience is not essential but a willingness to work and a great attitude to want to succeed is vital. We are looking for individuals who can deliver amazing customer service each and every time.
The White Horse is beautifully situated on the east Sussex coast overlooking the English channel, which makes us a hotspot for tourists and our local guests. We are just a 10min drive from Brighton city and 5 minutes from the Marina.
This is a temporary job role which will last through until the end of August 2023 when the hotel will then be closed and undertake a large renovation into a boutique hotel. Job opportunities will be available for the right people for when we reopen in 2024 so now is a great time to join an already amazing team and show us what you've got.
Customer service is at the heart at everything we do and it is so important we give you the training and support to help you succeed here at The White Horse hotel. To do this you will first start by running food and drink to tables, clearing and assisting with general duties around the bar and restaurant. We will then ensure you have the skills to serve our guests both from our bar and taking orders in our restaurant and running your own section.
This job role does include working weekends and bank holidays and full flexibility is preferred.
We have some amazing perks to joining the team :
33% food and drink discount in any of our managed sites across the UK
50% of hotel stays
50% food discount when working
Training and development programmes to help you progress within the business
Friends and family discount
Apprenticeship schemes
and much much more......
Apply now and a member of the team will get back to you as soon as possible.
Job Type: Full-time
Salary: £7.59-£11.00 per hour
Benefits:
- Company events
- Discounted or free food
- Employee discount
- On-site parking
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Night shift
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Brighton, BN2 7HR: reliably commute or plan to relocate before starting work (required)
Experience:
- customer Service: 1 year (preferred)
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Restaurants & Cafes
Based on transatlantic hiring benchmarks for FOH Team Member roles across Greene King's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Restaurants & Cafes.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £8 - £11 bracket, including retirement vesting and health parity.
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