Quality Assurance Manager

• Management Grade A

• This is a full-time role, however flexibility in this will be considered

• We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role

• The base location for this role is flexible, between our Birmingham/Amesbury/Enfield sites

Reporting to the Regional Technical Manager you will be the most senior technical person on site, with direct responsibility for food safety and quality standards across 3 distribution centres. You will be part of a small but effective QA team that is heavily involved with day-to-day factory floor operations for low risk logistics operations, ensuring high standards are maintained and current site systems are challenged and developed. You will be expected to build strong relationships across the 3 sites and work closely with technical teams within the region. The role will involve frequent travel to thee 3 standalone Distribution Centres (Amesbury DC, Birmingham DC and Enfield DC) and occasional travel to other sites; therefore, flexibility and a full clean driving licence is essential.

Working closely with the site teams, the role is responsible for:

• Directing a team of Quality Assurance Technicians

• Working with logistics, engineering, and hygiene teams to ensure the highest standards of food safety, quality and legality are maintained across the 3 Distribution Centres

• Steering the annual site BRCGS audit across the 3 Distribution Centres and ensuring sites work to the requirements of the BRCGS Food standard always

• Leading the HACCP team, ensuring full implementation of the HACCP plan and prerequisites

• Managing the sites allergen management and risk assessment process

• Facilitating product recalls and withdrawals

• Managing the sites document control systems

• Providing management reports on levels of performance for KPI data

• Assisting with the completion of internal audits and inspections

• Managing non-conformances and corrective / preventative actions

We are looking for individuals who are driven, and can demonstrate:

• A Degree level education in a Food Science based subject

• HACCP Level 3 and Food Safety Level 4 qualifications

• Practical knowledge of the BRCGS Food Standard and Quality Management Systems

• Internal audit qualification and experience auditing against the BRCGS food standard

• Proven experience of leadership, decision making and team management

• A result focussed approach with excellent communication skills and the ability to influence others

• Enjoy being part of a hard-working team, sharing the same end goal, and celebrating results together

• Are supportive of an inclusive culture – recognising and valuing that difference is good

• Want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey!

Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we’d love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views.

We have a fantastic opportunity to join the Technical team at Greggs as a Quality Assurance Manager.

We can offer you:

• 25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day

• Company Car

• Management Bonus Scheme which is worth up to 10% of your salary

• Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our employees who have at least 6-month service, or more, each year

• Private Medical Insurance which is free for you and subsidised for your dependants

• Permanent Health Insurance which is a replacement income scheme

• You will automatically join our Greggs pension scheme which is a fantastic way to save for your retirement and allows you to benefit from employer contributions and tax advantages

• Defined contribution management pension scheme

• Death in service benefit which provides a lump-sum payment equal to 4 times your year’s salary

• Colleague discount, up to 50% off our own-produced products

• Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits

• Career progression and learning and development

• Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related and wellbeing issues, 24 hours a day, 365 days a year. Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeing

• Perks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers

• Cycle to Work scheme

• A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge

• Colleague Networks – internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another