Operations Volunteering Officer

The Operations Volunteering Officer helps people with sight loss to live the life they choose by coordinating our volunteers working in operational service delivery. This role will ensure all our dogs and customers receive the care and support required from our operational volunteer roles - without whom none of our services would be possible.

We’re committed to enabling our staff to work where best suits the needs of the individual, their team and the organisation. We want our staff to flourish and work in environments which maximises their potential and best serves our stakeholders.

For this role you’ll be working 35 hours per week, worked 9am to 5pm, Monday to Friday. We are looking for you to attend the office at least 3 days per week, the remainder of your week may be spent working from home. This role can be based from our Exeter, Bristol or Southampton office.

We offer a generous pension scheme, annual leave, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

We reserve the right to close adverts earlier than the closing date.

Diversity

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality.

We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

To be able to fulfil this role, the skills and experience we are looking for in a potential candidate include;

Education/Qualifications

Essential
·GCSEs in Maths and English at grade C or above, or equivalent qualifications OR extensive work experience that demonstrates the ability to undertake the requirements of the role.

Desirable
·Degree level qualification (or equivalent)
Job-Related Experience
Essential
·Previous experience of working with and co-ordinating volunteers.
·Experience working with CRM databases and maintaining accurate records.

Desirable
·Evidence of involvement/interest in animals, particularly dogs. of being a volunteer and how to support volunteers, either for Guide Dogs or another charity.

Knowledge

Essential
·Knowledge of the benefits of working with volunteers and how to keep them engaged with their charity work

Desirable

· Knowledge of the charity sector and Guide Dogs as a charity

Skills and Competencies

Essential
·Competent computer skills, word, excel, outlook.
·Proven ability to plan and organises own workload
·Demonstrates understanding and ability to manage self, and work with others at all levels

How to apply

Applications must be made via our careers page: https://guidedogs-career.talent-soft.com/job/job-operations-volunteering-officer_1310.aspx

Job Types: Full-time, Permanent

Salary: £22,702.00-£25,539.00 per year

Benefits:

• Additional leave
• Cycle to work scheme
• Employee discount
• Sick pay
• Store discount
• Wellness programme

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Exeter

Application deadline: 07/05/2023
Reference ID: 002598