Hotel Receptionist
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Position Overview & Specifications
A great opportunity has emerged at the hotel for a reception role. With the hotel recently undergone a state of the art refurbishment we are now building a strong & passionate team.
Benefits of the Reception role
- Discount of restaurant food & drinks
- 28 days annual leave
- Pension
- Free parking
- On-site accommodation at a heavily discounted rate
- Managers organise 6-a-side football once a week
Requirements of the Reception role
- Well presentable for front of house
- Warm and welcoming disposition when dealing with guests or members of the spa.
- Great interpersonal skills
- Experience using hotel booking systems.
- Experience of doing social media posts for businesses.
- Hands on approach with a can-do attitude
- Fluent in written and spoken English
- Full-time role - 40/48hrs per week (this can be negotiated if you'd like to apply on a part-time basis.
Responsibilities of the Reception Role
- First impressions is everything - Being presentable and greeting every guest at the hotel in a very warm and welcoming manner consistently.
- Ensuring the reception desk is always clean and all paperwork filed away correctly.
- Answering telephone for hotel enquiries.
- Managing the booking system.
- Social media posts for the business.
- Help with events & weddings.
- Ability to work alone and unsupervised.
Please see below some key information about the hotel
- 53 Bedrooms
- 3 Function rooms including indoor & outdoor wedding license
- Members and guest gym & spa
- Located in the Surrey Hills - Newlands Corner
- 3.5 miles to Guildford Town Centre
- Clandon train station 2 miles away
If you are interested in the role please apply, we'd be delighted to hear from you. Please search Guildford Manor on Instagram if you'd like to see more interesting things about the hotel.
Job Type: Full-time
Salary: £21,000.00 per year
Benefits:
- Discounted or free food
- Employee discount
- On-site gym
- On-site parking
Flexible Language Requirement:
- English not required
Schedule:
- Weekend availability
Ability to commute/relocate:
- Guildford: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Hotel Receptionist roles across Guildford Manor Hotel & Spa's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £21,000 - £21,000 bracket, including retirement vesting and health parity.
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