Health Data Quality Clerk
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Position Overview & Specifications
Monday to Friday 08:00-16:00
An exciting opportunity has become available to join the Information Governance and Management team.
The Health Records Department provides services to clinicians, managers and staff on behalf of Guy’s and St Thomas’ NHS Foundation Trust
This is a new, varied and challenging role in a complex and dynamic environment. The ideal candidate will have previous experience within aNHS environmentand have scanning experience.
To succeed in this role; you will need to have excellent communication skills and the ability to develop working relationships with both clinical and non-clinical staff at all levels.
If you are a self-motivated, pro-active individual who has strong time management and communication skills please apply!
Closing Date: 13/04/2023 at Midnight
Written Assessments and Interviews will be held on 24/04/2023
For further details / informal visits contact:
Senior Health Records Officer, Louise Mandley - louise.mandley@gstt.nhs.uk
Preparation and Scanning
First line quality assurance of paper health records prior to entry in to Cito
The first line quality assurance of scanned images (QASI) of records entered in to Cito
Adhere to the standards set out in the Trust’s Scanning and Quality Assurance of Health Records Procedure
Scan set amount of documents in the agreed timescales, i.e. 72 hours
Report monthly on performance, ensuring Key Performance Indicators are captured accurately
Duplicate Registration
To ensure all identified duplicate registrations are resolved on Epic
Merges health and dental records (on paper and electronically) for patients with duplicate numbers
Amends overlapping admissions
Escalate any concerns as appropriate to the Data Quality Officers and/or the Deputy Health Records Managers
Liaise with the National Back Office as appropriate
Liaise and work closely with King’s College health records team
Guy’s & St Thomas' (GSTT) is one of the largest hospital trusts in the country. Our hospitals have a long and proud history, dating back almost 900 years, and have been at the forefront of medical progress and innovation since they were founded. We continue to build on these traditions and have a reputation for clinical, teaching and research excellence. Royal Brompton and Harefield hospitals became part of Guy’s and St Thomas’ in February 2021, bringing together world-leading expertise and research in heart and lung disease.
Please see the job description for detailed responsibilities.
To maintain a professional attitude towards all services at all times
Ensure retrieved paper health records from off-site storage are tracked appropriately and reach their destination in a timely manner
Ensure paper health records are stored, tracked appropriately and returned to offsite storage in a timely manner
To adhere to the Trust and departmental health and safety polices and procedures when moving and handling case-notes, whether individually or boxed by using the manual aids provided. (e.g. trolleys)
To ensure the scanning bureau is left in a neat and tidy order at all times
To escalate any IT issues to the IT service desk promptly, ensuring the Data Quality Officers are kept informed of any issues
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Insurance Carriers
Based on transatlantic hiring benchmarks for Health Data Quality Clerk roles across Guy's and St Thomas' NHS Foundation Trust's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Insurance Carriers.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £26,618 - £28,065 bracket, including retirement vesting and health parity.
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