Hotel Head Receptionist
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Guyers House Hotel is a 4 star country house hotel nestled in 6 acres of Wiltshire countryside. The hotel boasts 37 en-suite bedrooms, a restaurant and a conference suite. We are a small team, who help and support each department to ensure our guests are relaxed throughout the their stay, it is therefore essential for this role that you are team orientated.
We’re looking for a friendly, engaging and compassionate Head Receptionist to join our front of house team. The position is based on a 5 day working week, candidates need to be flexible to cover pre-requisite shifts of both 7am-3pm and 3pm-11pm, to include both weekday and weekend shifts.
You'll be experienced within hotel reception, ideally with some knowledge of Rezlynx PMS system. We're looking for a confident individual, who enjoys engaging with our guests and team alike and a strong leader to train and develop their team.
You'll be focussed on delivering a welcoming guest experience, taking care of our guests from the moment they arrive, to the moment they leave. You'll be able to build rapport quickly to hit the ground running in this front of house position.
We would love an organised individual, who is confident using Microsoft Office and receiving and making outbound telephone calls. You'll accurately take messages and pass to the relevant personnel.
Experience within ledger control and duty management desirable.
Perks Include:
Discount across Food, Beverage & Accommodation
Family & Friends Accommodation Rates
Complimentary Dinner, Bed & Breakfast Stay during your probation period
Access to an Employee Assistance Programme
Complimentary Parking on site
Share of Gratuities
Achievable Bonus Scheme
Long Service Recognition
Job Types: Full-time, Permanent
Salary: £23,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Wellness programme
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Tips
Ability to commute/relocate:
- Corsham, Wiltshire: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Hotel Head Receptionist roles across Guyers House Hotel's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £23,000 - £23,000 bracket, including retirement vesting and health parity.
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