Operations Support Manager
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Position Overview & Specifications
Do you thrive in driving your work team to be the best they can? Are you looking to develop and take on a new challenge?
Here at GXO we are recruiting for an Operations Support Manager. This role has direct responsibility for managing our Secondary Fleet, Warehouse and admin at our Washington Depot. You will be working any 5 from 7 days with weekly rotating shifts of 06:00 – 14:00 / 14:00 – 22:00. A truly varied role where no 2 days are the same!
Pay, benefits and more:
We’re looking to offer a salary of up to £31,052.00 plus shift allowance, per annum. In addition, we offer 32 days holiday as well as the option to buy additional days. You’ll have access to a variety of high street discounts, as well as a cycle to work scheme, a workplace pension and many other perks.
What you’ll do on a typical day:
The safe operation of all distribution activities across Washington depot, ensuring compliance with H&S legislation & safe systems of work- Management of our warehouse operation
- Ensuring that the delivered service to the customers in the depots distribution is provided and targets are achieved and exceeded
- Ensure regular and effective communication methods are developed
What you need to succeed at GXO:
Substantial experience of Operational distribution management at shift manager level.- Demonstrate knowledge of multi-site operations, UK Distribution legislation and working best practices
- Ability to drive and motivate our warehouse colleagues
- Experience of people development, communication and team skills
We engineer faster, smarter, leaner supply chains
GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are Disability Confident Committed as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Shipping & Trucking
Based on transatlantic hiring benchmarks for Operations Support Manager roles across GXO Logistics's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Shipping & Trucking.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £31,052 - £31,052 bracket, including retirement vesting and health parity.
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