Operations Support Manager
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Position Overview & Specifications
Do you enjoy a diverse and dynamic hands-on role? Does supporting teams to achieve a variety of upcoming projects excite you? Do you thrive within a challenging environment where you are able to solve complex problems? If yes, we have the opportunity for you!
Here at GXO, we are looking for an Operations Support Manager to join us on our B&Q contract in Swindon. You play a key part of the operational network, as such this role will require extensive national travel.
This role is being offered on a full-time, permanent basis, the hours of work are Monday to Friday, 37.5 per week.
Pay, benefits and more:
You’ll be paid a salary of £35,000 - £40,000 per annum depending upon experience, in addition to a monthly car allowance. You’ll also receive 33 days annual leave (inclusive of bank holidays), as well as the option to buy additional days so you can enjoy a positive work-life balance. You’ll have access to private healthcare, a dental plan, a workplace pension, and our GXO University which provides you the opportunity to learn new skills and gain qualifications at a pace that you’re comfortable with. Plus, many other perks such as a variety of high street discounts, a cycle to work scheme and our continued focus on internal promotions, over 55% last year!
What you’ll do on a typical day:
- Lead and deliver customer projects and establish the processes that will support the delivery of the project
- Identify and assign project tasks based on the skill sets, experience and strengths of colleagues involved
- Support and develop process improvement and continuous improvement methodology across the network
- As part of the contract operational team work closely with operations to identify commercial opportunities and best practice
What you need to succeed at GXO:
- Experience of working within both transport and warehouse environments
- Able to develop and implement a management plan for customer projects with a demonstrable record of delivering against targets
- Experienced in reaching conclusions and extrapolating assumptions based on data
- Proven ability to communicate, engage and influence both up and down the organisational structure
We engineer faster, smarter, leaner supply chains.
Job Types: Full-time, Permanent
Salary: £35,000.00-£40,000.00 per year
Benefits:
- Company car
- Company pension
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: 337737-3
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Shipping & Trucking
Based on transatlantic hiring benchmarks for Operations Support Manager roles across GXO Logistics's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Shipping & Trucking.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £35,000 - £40,000 bracket, including retirement vesting and health parity.
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