Expeditor
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Position Overview & Specifications
In search for an organised, driven and passionate Pass Waiter/ress to join our fantastic Team at Hakkasan Mayfair!
The ideal Pass Waiter/ress has:
· Previous experience in managing the pass and the pass ticket system within a fast paced environment is essential;
· A firm and assertive personality with exceptional service standards and attention to detail;
· Good command of English and Chinese Mandarin;
· Availability to work full-time and be flexible;
· Ability to work under pressure;
· Proof of eligibility to work in the United Kingdom.
In addition to the usual benefits, such as meals on duty, uniforms, holidays, pension and life assurance, we also offer the following to all of our valued colleagues:
·50% staff discount across all of our restaurants (including takeaway)
·Access to 800+ high street discounts
·Wellbeing resources such as nutritional seminars and home workouts
·Employee Assistance Programme, featuring confidential support for any of our team members whenever they need it
·‘Refer a Friend’ bonuses
·Company-wide seasonal staff parties
·Celebration events for each venue (including picnics, darts, paintballing and Dragon racing)
·Gifts for Christmas, Chinese New Year, birthdays and long service milestones
·Training and development opportunities, such as WSET, development courses, public speaking and more
·International career opportunities
·Fun activities to support chosen charities, help the environment and the communities that we live in, and to protect our planet
ABOUT TAO GROUP HOSPITALITY
Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. Tao Group Hospitality acquired Hakkasan Group in April 2021. The combined company operates more than 70 branded locations in over 20 markets across five continents and features a collection of widely recognized hospitality brands. These include TAO, Hakkasan, OMNIA, Marquee, LAVO, Beauty & Essex, Yauatcha, Cathédrale, Ling Ling, Wet Republic, Little Sister, The Highlight Room, Jewel, and more. Tao Group Hospitality is part of Madison Square Garden Entertainment Corp. (MSG Entertainment) (NYSE: MSGE), a leader in live experiences.
Job Types: Full-time, Part-time
Salary: £13.30-£15.50 per hour
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Flexitime
- Life insurance
- Referral programme
- Wellness programme
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Flexitime
Supplemental pay types:
- Loyalty bonus
- Performance bonus
- Tips
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Computer Hardware Development
Based on transatlantic hiring benchmarks for Expeditor roles across Hakkasan Mayfair's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Computer Hardware Development.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £13 - £16 bracket, including retirement vesting and health parity.
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