Housekeeping Supervisor - Live in
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Position Overview & Specifications
You make it Hand Picked!
Established by Guy and Julia Hands in 1999, Hand Picked hotels has grown organically and through acquisition to become the 5th largest luxury hotel group in the UK – comprising 21 hotels across the UK and Channel Islands. With welcoming and charming service delivered in truly inspirational settings, our guests are encouraged to relax, kick off their shoes and indulge.
We are currently recruiting for a Housekeeping Supervisor at Fermain Valley Hotel in Guernsey.
Fermain Valley Hotel is a stunning 4 Star Hotel which has three stunning and modern style themed restaurants as well as 45 bedrooms.
About the role:
Are you an experienced Hotel Housekeeper looking for a new role? Do you have an eye for detail that’s second to none?
At Fermain Valley Hotel we are looking for a Housekeeping Supervisor to join our hard working team and help keep our stunning hotel and bedrooms clean and looking beautiful.
As a Housekeeping Supervisor you will take a hands-on role which will still involve cleaning bedrooms and our public areas as well as checking bedrooms that other members of the team have cleaned to ensure they meet the required standards.
This is a full time position working 40 hours per week working shifts between the hours of 7am and 5pm on a rota basis, to include weekends, with occasional later finishes for turndown shifts.
About you:
- You’ll have experience working as part of a Hotel Housekeeping team - knowledge of Opera is desirable but not essential
- You’ll have extremely high standards of cleanliness and an eye for detail, noticing things others don’t
- You will have experience of training colleagues
- Most of all, you’ll have a friendly, welcoming and helpful manner as our teams work together to ensure our guests are happy
Our Benefits include:
- A competitive salary package
- Company pension scheme with a generous employer contribution
- Life assurance scheme.
- Employee Assistance Program to support you with whatever life throws at you.
- Company Sickness Scheme Benefit.
- Holiday Pay
- Forward career progression, with access to our In House and external training programs, including apprenticeships and other recognised hospitality industry courses which are all supported by our learning and development team.
- £30 staff stays with Hand Picked Hotels per room Bed & Breakfast & 25% discount on all food & drink. Yes, it’s as good as it sounds!
- Annual loyalty awards (like afternoon teas and overnight stays)
- Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
- Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Hotels & Resorts
Based on transatlantic hiring benchmarks for Housekeeping Supervisor - Live in roles across Hand Picked Hotels's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Hotels & Resorts.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £14 - £14 bracket, including retirement vesting and health parity.
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