Customer Experience and Showroom Coordinator
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
We are looking for an energetic and outgoing individual to join our team in Cambridge.
You’ll be working with the design team and the marketing department to plan and organize workshops and events and help finding new ways to bring potential new customers in-store to discover our unique and industry leading bespoke jewellery service.
Alongside this, you’ll be part of the team running the day to day operations of the studio and shop. You don’t need to be an expert in jewellery as we have talented jewellery designers who are, but be a practical day to day help with general shop duties such as organizing maintenance, displays, stock management, customers’ interactions…
We are looking for someone that knows Cambridge well and is excited by connecting with, and reaching out to the community. We need someone who shares our values – our passion for ethics, for beautiful design and for exquisite handmade quality. And someone like us who is warm and friendly and who is able to get things done collaboratively across the business.
Job Types: Part-time, Permanent
Salary: From £11.00 per hour
Benefits:
- Additional leave
- Company pension
- Employee discount
- Sick pay
- Store discount
Schedule:
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- CAMBRIDGE: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Expected start date: 01/03/2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Customer Experience and Showroom Coordinator roles across Harriet Kelsall Bespoke Jewellery's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £11 bracket, including retirement vesting and health parity.
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