Passenger Assistant Administrator HCC607798
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Position Overview & Specifications
Work Location: Hybrid working Home / Elizabeth II Court, Winchester
Hours per week: 37
Contract Type: Permanent
Closing Date: 26 March 2023
Interview Date: 31 March 2023 The Role: As a result of a service reorganisation Hampshire County Council are recruiting for a Passenger Assistant Administrator to join the School Transport Service. By joining the team you will contributing to safely transporting over 17,000 children to school across Hampshire each day. The School Transport Service has ambitious improvement plans and this role will have a key part in fulfilling that ambition.
With excellent customer service skills and your attention to detail you'll demonstrate knowledge and familiarity with administration and IT systems as you work on tasks such as inputting information, reviewing timetables, producing emails and reports in addition to providing administration support to the team. It is essential that you have excellent communication skills both verbally and written. You should be strongly customer focused as you will liaise with customers and colleagues daily. You should be a highly organised, proactive individual who is capable of working independently and as a collaborative team member.
What We Can Offer You:
As well as a range of attractive benefits, we also offer flexible working to support an excellent work/life balance.
We are deeply committed to inclusion, diversity and wellbeing - see our Inclusion Strategy for further information. Additional Information: Passenger Assistant Administrator Job Description & Person Specification Vetting Requirements: This post is subject to a criminal records check. As such, please note that under safer recruitment requirements, references will be requested prior to interview.
Contact Details for an Informal Discussion: Tracy Coltman, Passenger Assistant Team Manager at tracy.coltman3@hants.gov.uk
Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.
In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.
We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: National Services & Agencies
Based on transatlantic hiring benchmarks for Passenger Assistant Administrator HCC607798 roles across HCC's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to National Services & Agencies.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £23,703 - £26,401 bracket, including retirement vesting and health parity.
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