Regional Quality Improvement Lead
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Position Overview & Specifications
About The Role
HC-One are on a mission to be the first choice care home for Residents and colleagues in each of the communities we serve.
Reporting to the Regional Quality Director, you will support Home Managers and Area Directors by leading the delivery of the best health and care experience for Residents in your Area.
The role:
- You will deliver the HC-One vision and mission of being the kindest care home provider and the number one care home in every locality.
- Providing hands on support to Home Managers to achieve the best health and care experience for Residents.
- Working in partnership with Home Managers to support and develop Deputy Home Managers to deliver the highest quality of care and quality of life for Residents.
- Working systematically with Home Managers, Deputy Home Managers and SSQIs to develop and deliver each Home's action plan for all internal and external inspections.
- Advocating and assisting with implementation of Cornerstone, developing positive relationships with commissioners and external professionals and the delivery of clinical quality training across your Area.
This is a really exciting time for HC-One as we embark on the next phase of our journey to being recognised as the Kind Care Company by providing the best and kindest care possible.
About You
The Person:
- Kindness will be your guiding ethos in your quest to constantly improve ensuring our Homes are the best in class.
- You will have experience of managing a complex home or group of homes, leading diverse teams to deliver good quality and commercial results.
- With a solid understanding of care regulation, the ideal person will be able to identify indicators of poor performance and poor quality and act effectively using management information to drive decision making.
What a fantastic opportunity to grow within the organisation and play a pivotal role in driving quality improvements to make a positive difference to the lives of Residents each and every day.
We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family and we are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Healthcare Services & Hospitals
Based on transatlantic hiring benchmarks for Regional Quality Improvement Lead roles across HCone's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Healthcare Services & Hospitals.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £60,000 - £60,000 bracket, including retirement vesting and health parity.
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