Operations Assistant
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Position Overview & Specifications
OPERATIONS ASSISTANT - £35k DOE
The East London Pub Co is an independent growing hospitality group with an award-winning boutique collection of pubs, bars, and restaurants across London. Founded in 2014, our mission is to breathe new life into the London pub scene by creating individual venues rooted in the heart of communities. We have nothing but passion for hospitality and pride ourselves in creating character rich spaces and memorable customer experiences built on traditional values. We currently have 6 venues across London, with more opening this year it's an incredible time to join the company!
THE ROLE
Providing admin support to the Operations Manager as well as Office Management support to the Head Office. This is an exciting and diverse role, requiring someone who can easily adapt to different tasks throughout the working day. You will be the real hub of the office. This role is predominantly Monday to Friday, based in our gorgeous Spitalfields HQ, with connection to our venues across London. You will be joining a friendly, hardworking team where your hard work ethic will be valued.
Your day-to-day will consist of providing admin support to the Operations Manager including scheduling team meetings, minute taking, organising travel and diary management. Admin support to the Operational function of the business will include dealing with licensing, management of till functions, maintaining stake holder relationships and dealing with confidential information.
Office management duties include keeping the office environment to a high standard and supplies in line, be the first point of contact office management queries and facilities.
REQUIREMENTS
- Energetic, personable, kind – a true People Person
- Must have experience in a similar administrative function.
- Communication is key!
- Must have a hospitality background (preferably pubs and bars or restaurants)
- Excellent organisational skills, including the ability to manage a varied workload.
- A high level of accuracy and attention to detail.
- Professional phone and email manner
- Self-motivated with a positive outlook
- Forward thinking & confident in what you do
If you would like to be considered for the role of Operations Assistant, then please send through your CV today. Due to the number of applicants, only shortlisted candidates will be contacted. Only Candidates eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position, including settlement status.
INDMANAGECandidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Operations Assistant roles across Head Office's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £35,000 - £35,000 bracket, including retirement vesting and health parity.
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