Charity Senior Coordinator

Job Advert – Senior Coordinator (Part time, 1-year fixed term maternity cover)

Title: Senior Coordinator

Responsible to: Board of Trustees

Contract Type: Part Time, 1 Year Fixed Term Contract – Maternity Cover, starting May 2023

Salary Range: £22000 - £25000 (Pro Rata: £17600 - £20000)

Hours: 4 days per week (30 hours), Monday - Thursday, 9am-5pm

Occasional evenings or weekends, including monthly evening Board meetings

Location: Central Milton Keynes with travel within Milton Keynes

Annual Leave: 25 days per annum (Pro Rata: 20 days) plus bank holidays

About Headway

Headway-the brain injury association is the UK-wide charity that works to improve life after brain injury by providing vital support and information services, as well as raising awareness and lobbying.

Headway Milton Keynes is one of a strong network of Headway groups and branches across the UK and Channel Islands providing a wide range of services to ABI survivors. Our services include advice and information, weekly rehabilitation and social opportunities and personalised 1-1 support. We operate as a charity in our own right and work hard to raise funds at a local level to continue to provide and develop the services we offer to our clients and their support network.

About the Role

As Senior Coordinator you will be responsible for the planning and delivery of service provisions, coordination of new referrals, volunteer management and day to day running of services.

Headway Milton Keynes expects you to work with clients, their family members and external agencies involved in a clients’ life. You will be part of a small team working to provide physical, cognitive, social and emotional rehabilitation to our clients and their families, towards the aim of helping them regain a purposeful and meaningful life. This role requires the ability to get around to different locations within Milton Keynes and surrounding towns and villages, for work purposes.

This is an exciting opportunity to join a warm, welcoming, progressive and inclusive workplace that offers you the opportunity to make a positive impact in the lives of people living with acquired brain injury and helping make sure the services we deliver to them are of consistent high standards in a warm, welcoming, safe and inclusive space.

General Duties and Responsibilities

1. Service Coordination

• Take charge of all service delivery, planning and allocating of tasks.
• Work with operations manager to develop services offered
• Coordinate the staff rota for group sessions, appointments and one-to-one sessions
• Coordinate the schedule for client reviews, outcome monitoring and individual risk assessments
• Ensure robust safeguarding policies and adhered to and be the designated safeguarding lead for the charity
• Ensure accurate record keeping and adherence to policies.
• Regularly work with and carry out reporting duties to Milton Keynes Council, as per our requirements about the service we offer and service user information
• Maintain effective communication and relationships with service users, families and relevant professionals involved.

2. Referral Management

• Organise and complete initial assessments for new referrals
• Create individual support plans for clients joining our service
• Provide information and advice to individuals, signposting to relevant services
• Support clients to source funding, typically through applications to adult social care
• Complete risk assessments and the necessary paperwork for new clients.

3. Session Delivery

• Deliver group and one-to-one sessions to clients on a weekly basis
• Work with individual clients, in the community, to achieve specific goals as part of the community enablement programme
• Plan and conduct care reviews and outcome assessments for clients, update regularly and monitor client goals

4. Volunteer Coordination

• Foster good working relations with volunteers.
• Recruit, train and supervise volunteers.

5. Marketing

• Assist with the planning and running of any fundraising activity of the organisation
• Raise awareness of brain injury and our charity within the community
• Create weekly content for our social media pages and assist with the management of these accounts
• Develop and create our monthly newsletter

6. Other

• Identify and building good stakeholder relationships with relevant partner networks and agencies.
• To assist with general housekeeping tasks to ensure Headway Milton Keynes is tidy and clean.
• To undertake such other reasonable tasks as may, from time to time, be deemed necessary.

To apply for this job you will need to get in touch to request an application form.

Job Type: Part-time
Part-time hours: 30 per week

Salary: £22,000.00-£25,000.00 per year

Work Location: In person

Expected start date: 01/05/2023