Lettings Manager & Negotiator
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Position Overview & Specifications
An exciting opportunity to work for a privately owned accommodation provider based in the Heart of Sutton Coldfield.
Our opportunity is ideal for a individual who is eager and willing to learn about the property world. Initial in-depth training will be provided to support the chosen individual to self manage and self motivate themselves to continue on with the role.
Our business manages over 100 rooms across multiple locations spanning the West Midlands. Our core values are Honesty, Integrity and Transparency which we put at the heart of everything we do!
Please note this position may close at any time, therefore, early submission of your application is highly encouraged.
This position may require you to work out of hours but will be classed as overtime.
Requirements
- Willingness to Learn
- Good interpersonal skills and be able to build a rapport with tenants
- Knowledge of Social Media Platforms - in particular Facebook and Instagram
- Proficient with Microsoft Office
- Excellent written and verbal communication
- Excellent telephone manner
- Capable of working within defined targets and deadlines
- Logical thinking with creative problem-solving attitude
- Able to respond positively to challenges
Key Responsibilities
- Responding to emails and enquiries in a timely manner
- To support the management function in the maximising rental returns and minimising tenancy 'void’ periods
- Handling online booking system for long and short-lets
- Chasing tenants on rental payments
- Taking rental payments and issuing payment confirmations
- Carrying out viewings
- Dealing with contract signings - checking all required documents are collected and issued
- Carrying out inventories on check-in/check-outs
- Creating and drafting content for website, social media, leaflets and adverts
- Dealing with all advertising on various letting avenues - including comparison websites, PPC, social media, universities and other bodies
- Carrying out competitor analysis’ and reviewing our prices, features and processes we have
- Creating and drafting content for the company website, social media, leaflets and adverts.
The working hours for this position would be Monday - Friday 09:00 - 17:30
Job Types: Full-time, Permanent
Salary: £21,000.00-£23,500.00 per year
Schedule:
- Monday to Friday
- Overtime
Supplemental pay types:
- Commission pay
Experience:
- Lettings: 1 year (required)
Licence/Certification:
- Driving Licence (required)
Work Location: One location
Expected start date: 01/02/2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Lettings Manager & Negotiator roles across Heathway Homes's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £21,000 - £23,500 bracket, including retirement vesting and health parity.
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