Junior IT Administrator - Desktop Support
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Position Overview & Specifications
Junior IT Administrator – Desktop Support
Are you looking for a way to begin your IT career?
Are you enthusiastic, adaptable with strong problem solving abilities?
Do you enjoy interacting with people and being part of a team?
If this sounds like you, then we would like to hear from you. We are Hegarty LLP Solicitors, one of the region’s leading law firms, and we’re looking for an entry level IT Administrator to join our IT Support Team.
In this role you would be responsible for:
- Setting up new computers, users and managing desktop profiles, including:
- Reimage and join to the domain.
- Create new users in Active Directory, Office 365 and EveryCloud.
- Manage Office 365 Mailboxes, amend groups, share and delete mailboxes.
- Create Desktop profiles.
- Create Terminal Server Desktop Profiles and RDPs to enable access from other offices.
- Assisting in the desktop support queries in person or remotely, diagnosing, prioritising, resolving and escalating where necessary, including:
- Resetting network and Office 365 passwords.
- Releasing quarantined Mail.
- Microsoft Office including Microsoft Teams.
- The Firm’s Case Management System and associated add-ins
- Digital Dictation
- Maintain the Firm’s iPads.
- Assisting in new hardware and software rollouts.
- Maintaining and updating our telephone system with staff information.
- Installing printer drives, fitting maintenance kits and resolving printer issues.
We believe this would be an ideal role for someone leaving college with A Level IT qualification or having completed the Level 3 Information Communications Technician Apprenticeship Standard course. What can we offer you?
You’ll be based at our city centre head office in Peterborough with the support and guidance of our experienced IT Administrator and IT Manager.
The hours of work are 9am to 5.15pm Monday to Friday with an hour for lunch.
A starting salary of £18,500 with potential to progress.
25 days holiday in addition to Bank Holidays
Life Insurance, bonus scheme and a friendly working environment
Job Type: Full-time
Salary: From £18,500.00 per year
Benefits:
- Company pension
- Free parking
- Life insurance
- Private medical insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- PETERBOROUGH: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Application deadline: 17/02/2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Junior IT Administrator - Desktop Support roles across Hegarty LLP's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £18,500 - £18,500 bracket, including retirement vesting and health parity.
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