IT Onsite AV Support (Floorwalker) (London, Waterloo)

Advanced knowledge of audio and video equipment, experience with lighting and filming techniques, and excellent troubleshooting skills

• UK - Waterloo
• Professionals
• Full-time

Your skills

• Previous experience resolving issues surrounding corporate AV equipment
• Comfortable in a number of technologies, ranging from Networking/Patching through to VIOP & Telecoms
• Confidence in AV diagnostics (including minor break/fix issues)
• Due to the varied nature of the role, it may be subject to enhanced referencing or vetting

Your Tasks

As operations for the project expand, we now seek to appoint a skilled IT support engineer, specialising in corporate AV equipment, that can resolve and prepare various AV issues & configurations, floorwalking the office to ensure full-operation throughout the day.

Working with our client – a class-leader in the oil & gas / Utilities sector, you will support the office with user AV needs – this could include, VOIP, patching, standard telephone, audio equipment, presentation projectors etc. The range of technologies will be broad and industry-standard.

Your role will initially involve troubleshooting, and where problems arise that require escalation to 2nd/3rd line support, you liaise with the team in passing the issue to the team.

Key to the role, is your ability proactively monitor the site in a range of floorwalker / sweeping health-checks, as well as ensuring that the office is equipped and operational at all time.

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.