IT Support Engineer - Asset Management (Croydon)

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

IT Support Engineer - Asset Management

Location: Croydon

Hemmersbach provide the support services needed by many of the world’s largest organisations. As operations for a number of clients continue to expand, we now seek to appoint a skilled IT support engineer that can resolve and prepare various desktop solutions, ready to deploy to users.

As part of a wider team, supporting the UK users of a global organisation, your role is to take responsibility in the preparation, build and staging of user IT equipment.

You will monitor and respond to hardware requests - be that new starters, leavers requiring data sanitisation and fresh re-builds, as well as non-standard IT equipment, mobile phones and tablets.

The role carries with it responsibility of ensuring that the users are supported, equipped and that company stock availability is never in short supply. You are the very person that enables a new member of staff to be productive, and the existing users advanced in the latest IT solutions.

What we look for

• Experience as an asset & stockroom management engineer
• Prepare new or returned PC systems for use using standard images
• Prepare equipment for disposals, create IT asset disposition and enter disposal request in ticketing tool
• Due to the varied nature of the role, it may be subject to enhanced referencing or vetting

What we offer

• Team Spirit: strong team spirit and a great working atmosphere in a friendly team
• Openness: Direct and informal communication even at management level
• Career Opportunities: Great possibilities for professional, personal and language training
• Initial Help: buddy programme to help you get started, a welcome pack included
• Able to forge strong working relationships with users around the globe, from Hong Kong to LA (and everywhere in-between)
• A support package that includes: pension, medical cash plan, as well as additional co-funded benefits.

Would you like to join our team?

Please send your CV, together with your availability to interview and salary expectations

Job Type: Full-time

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Croydon, Greater London: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: 13283