Coating Advisor
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Position Overview & Specifications
Become the voice of our customers within the business As part of this role, you’ll be on the ground advising customers (applications and end-users) on proper use and application of our technologies and coating systems following current regulations. You'll also be actively involved in looking after, supporting and developing client relationships. At the same time, you’ll provide technical field support to customers and our sales organisation, identify customers' challenges with coating processes and seek opportunities to promote and sell our technical services. We are looking for a strong and approachable technical expert for delivering an excellent customer experience! Join our Hempel Family.
An Approachable Technical Expert for An Excellent Customer Experience
You will be an ambassador for the brand and product lines by effectively communicating the features and benefits of all our products and solutions. You'll be based in the Midlands, UK and be comfortable with travelling 70% of the time including occasional trips abroad.
Work to ensure that all applications are following our Product Data Sheets, working specifications, relevant technical and industrial standards, working procedures, and best painting/application practices- Manage complex and bigger projects
- You record data based on the daily activity of your project in your daily progress reports followed by submission of the Final Reports to the relevant stakeholders.
- Promote our Coating Solutions with the benefits of Hempel Services and deliver value to our customers.
- Actively support internal and external Services strategy activities.
- Assist in providing sustainable solutions internally and externally
- Activities include trainings, condition surveys, Line inspection Surveys as well as troubleshooting issues and finding resolutions.
Here’s What We Are Looking For
- FROSIO II or NACE CIP 2 minimum certification is preferred
- Good negotiation skills & communication skills in English (including job related technical terms)
- Good Computer Skills required (MS Programs, CRM)
- Previous experience as technical service representative would be valuable, as would knowledge of the coating industry
- Proficient in English and adequate computer skills (MS programs)
- Experience working with SOPs, product cards
- Willingness to travel regionally (up to 70% of the time) and abroad frequently, full UK driving license essential
- Customer focused, able to work remotely in the field with multi-functional team set-up
What we offer:
- You will join a global successful company with ambitious growth plans
- Intensive internal Training
- Travelling for projects will expose you to different places and working cultures
- Attractive employee benefits
Be part of a trusted team One of the joys of joining our Technical Services team in the UK is the chance to earn the trust of our customers and colleagues. You’ll play a central role in creating an open, collaborative, honest and trusting environment, where you’ll work together to deliver the best services quality to our customers.
Application and further information For further information on Hempel, please visit hempel.com. To apply for this position, please submit your application letter with a CV in English via the link Application due 2023-05-26 Seniority Level Associate Job Functions Engineering, Other, Quality Assurance Industry Chemicals Across the globe, Hempel’s coatings solutions protect surfaces, structures and equipment. They extend asset lifetimes, reduce maintenance costs and make homes and workplaces safer and more colourful. Hempel was founded in Copenhagen, Denmark in 1915 by J.C. Hempel, and is solely owned by the Hempel Foundation, which not only ensures a solid economic base for the company, but is dedicated to making a difference in the world by empowering children to learn, supporting coatings science and sustaining biodiversity.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Chemical Manufacturing
Based on transatlantic hiring benchmarks for Coating Advisor roles across Hempel's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Chemical Manufacturing.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £27,274 - £45,000 bracket, including retirement vesting and health parity.
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