Customer Service Representative
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Customer Service Representative - FULL TIME!
NO EXPERIENCE NEEDED
IMMEDIATE START AVAILABLE!
Do you have a hard-working mentality and a willingness to learn?
Are you looking for an exciting career change?
Are you looking for stability?
If yes then keep reading...
Here at Highlight NE we are a ever expanding Sales & Marketing company in the heart of Newcastle city centre. We have huge goals for 2023 after a record breaking year and looking to expand the business further into new cities such as Leeds and Liverpool. We are looking for a motivated and highly ambitious individual who is excited to work in a fast paced environment and assist us in our growth.
What's in it for you?
-Daily comprehensive sales, marketing & customer service training throughout.
-Friendly and fun vibrant environments with a great social event calendar
-Travel opportunities both national and internationally
-Fast Progression and long term career opportunities for driven, ambitious individuals
-Excellent earning potential with weekly incentives & bonuses.
Day to day duties:
-Have an ongoing willingness to learn & develop new skills
-Develop an excellent knowledge of our products and services
-Using imitative to problem solve efficiently and effectively .
-Increasing customer retention & brand awareness of behalf of our clients
-Maintain a positive mindset with a winning mentality
-Focus on business and personal goals achieve goals and KPI sales targets.
The Customer Service Representative will have excellent communications skills and have the ability to build solid professional relationships with clients and customers. Also being the face of not only the company but the client we will train you to a high end level to be confident in delivering an unmatched level of customer service, whilst pushing your own potential and learning new skills every day.
If you are looking for an opportunity to be a part of a successful and passionate team in a vibrant company and think these qualities best describe you APPLY NOW
Job Types: Full-time, Permanent, Graduate
Salary: £24,475.00-£26,475.00 per year
Benefits:
- Company events
Schedule:
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Performance bonus
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Customer Service Representative roles across Highlight North East's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £24,475 - £26,475 bracket, including retirement vesting and health parity.
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